Grand Mercure Auckland

location_on Auckland, Auckland Central Business District, 8 Customs Street - View on Map


Located in the heart of Auckland's waterfront district, overlooking the thriving Viaduct Harbour and surrounded by designer boutiques and award winning restaurants, Grand Mercure Auckland boasts 207 guest rooms and a dedicated conference and event...

Located in the heart of the Auckland waterfront district, Mercure Auckland overlooks the spectacular harbour and bustling city. Situated within walking distance of Auckland shopping, restaurants, the Viaduct Harbour, ferry terminals and Vector Arena.



Grand Mercure Auckland's facilities

Most popular facilities
Reception services
  • Luggage storage
  • Newspapers
  • Concierge service
  • Currency exchange
  • 24-hour front desk
  • Valet parking
Cleanliness & disinfecting
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Use of cleaning chemicals that are effective against Coronavirus
Food & Drink
  • Refrigerator
Miscellaneous
  • Air conditioning
  • Facilities for disabled guests
  • Heating
  • Lift
  • Non-smoking rooms
  • Non-smoking throughout
Common areas
  • Library
  • Terrace
Food & drink safety
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • Breakfast takeaway containers
Physical distancing
  • Physical distancing rules followed
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Mobile app for room service
  • Cashless payment available
Pool and wellness
  • Fitness centre
Safety features
  • Face masks for guests available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
Services
  • Internet services
  • Free WiFi
  • WiFi
Cleaning services
  • Dry cleaning
  • Laundry
  • Ironing service
Safety & security
  • Safety deposit box
Business facilities
  • Meeting/banquet facilities
  • Fax/photocopying
  • Business centre
Entertainment and family services
  • Babysitting/child services
General
  • Private parking
  • Parking
  • WiFi available in all areas
Bathroom
  • Shower
  • Hairdryer
  • Free toiletries
  • Toilet
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
Room Amenities
  • Safety deposit box
  • Air conditioning
  • Iron
  • Desk
  • Ironing facilities
  • Seating Area
  • Heating
  • Carpeted
  • Trash cans
Media & Technology
  • Pay-per-view channels
  • TV
  • Telephone
  • Radio
  • Satellite channels
  • Cable channels
  • Flat-screen TV
Services & Extras
  • Towels
  • Linen
Spoken Languages
  • Chinese
  • Korean
  • Hindi
  • English

4 reasons to choose Grand Mercure Auckland

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

work Check-in: From 14:00
Check-out: Until 11:00
groupGroups: When booking more than 7 rooms, different policies and additional supplements may apply.
wifiInternet: WiFi is available in all areas and is free of charge.
local_parkingParking: Private parking is possible at a location nearby (reservation is not possible) and costs NZD 45 per day.
petsPets: Pets are not allowed.
child_friendlyChildren:
  • All children are welcome.
  • Up to three children under 16 years stay free of charge when using existing beds.
  • There is no capacity for extra beds in the room.
  • The maximum number of total guests in a room is 4.
  • There is no capacity for cots in the room.
FAQ about Grand Mercure Auckland
The fine print:

Guests are required to show a photo identification and credit card upon check-in

Please note that all Special Requests are subject to availability and additional charges may apply

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19)

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19)

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size

A damage deposit of NZD 300 is required on arrival

This will be collected by credit card

You should be reimbursed on check-out

Your deposit will be refunded in full via credit card, subject to an inspection of the property

Please note that the hotel offers a valet car parking service

Limited valet parking is available on site and charges are applicable

Parking is available on a first come first served basis

Please note that there is a 2% charge when you pay with a credit card

Please note any additional high-speed WiFi will be an additional charge of NZ $10 per 24 hours


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