phone (403) 762-8421
Banff is a town within Banff National Park in Alberta, Canada. It is located in Alberta's Rockies along the Trans-Canada Highway, approximately 126 km (78 mi) west of Calgary and 58 km (36 mi) east of Lake Louise. At an elevation of 1,400 m (4,600 ft) to 1,630 m (5,350 ft), Banff is the community with the second highest elevation in Alberta after Lake Louise.
|Monday||8:30 AM – 7:00 PM|
|Tuesday||8:30 AM – 7:00 PM|
|Wednesday||8:30 AM – 7:00 PM|
|Thursday||8:30 AM – 7:00 PM|
|Friday||8:30 AM – 7:00 PM|
|Saturday||8:30 AM – 7:00 PM|
|Sunday||8:30 AM – 7:00 PM|
Informative lovely staff who answered all our questions and sent us hiking out to the bears and porcupines.
That is a good place but they aren't builingal at all, in this beautiful builingal (supposed) country. But they know the place well.
Very helpful with any and all questions! They also have pretty much any brochure/pamphlets you will need!!
Well is nice and more important, besides washrooms, here you can get a shuttle to Lake Louise and they have 2 hours free parking! I’m telling you this because during weekends at summer you might not find parking at those Lakes and they make you drive back. Here they also have stores and gift stores.
Very helpful staff, explained everything, offered suggestions.
Focal point of tourist ville should start here, lots of information about the town as what it offers and what surrounds it. The town itself is beautiful but starting to show its age and the volumes of tourist traffic it caters for. Some of the motels show their age too. Nice place to take casual stroll downtown, plenty of food options
The staff were nice. But, need to update their information. They also need to find out which hotels/motels offer best, lower $ prices $, for individual travellers, who are Not in Tour Groups, & do Not have a large bankroll to spend.
Very helpful staff who are extremely nice and professional at what they do
People were really helpful with my last minute plans and got everything done fast.
Seriously the best decision I made on my trip to Banff was stopping at the visitor centre first. Kate helped me figure out what was open or closed this time of year and that really formed my trip. She gave me lots of things to do indoors since some of the outdoor activities had been closed for the season due to weather. And it was Halloween so she gave me some ideas of how to celebrate that while being an out of Towner. Definitely go here if you found all of your ideas from Pinterest and you're coming during off season. Or really just at all.
Oh my goodness did it rain when we were here. We were in the closest parking spot to the door and I looked like I showered fully clothed when I got inside. The People were amazing and helpful though. We talked to the tour company and we talked to the park staff and we bought something from the gift shop. Everyone was kind, everyone was helpful and we got what we needed and hit the road.
Very friendly. Good directions. Helped me find my car.
Start the day here and know what events are taking place, what areas are open or closed, the latest for trails, hiking, bear sightings, and more. Don't forget to buy the Park Pass, as this is required when you stop in the National Parks, and this one pass gives you entry to Banff, Jasper, Kootenay, Yoho, Mount Revelstoke, Glacier, Waterton Lakes and Elk Island national parks.
Very nice building. Staff are very helpful . Best place to start your Banff visit