phone 051 658 3111
The Palazzo Isolani is a palace located on located on Via Santo Stefano #16 facing Piazza Santo Stefano in the center of Bologna, region of Emilia-Romagna, Italy, with both Gothic and Renaissance architecture features.
The most unhelpful tourist information service we have come across during our 3 months in Italy. Staff were extremely rude, disinterested to the point of rolling their eyes and we were unable to get any information on bus services. Not even suggesting how and where we could go to obtain a ticket just a flat no response was given to our enquiry. Cannot purchase train tickets on a Sunday. Seems to be a lot of staff standing around doing nothing and long waiting time to be seen.A big waste of time. As someone else mentioned Welcome Bologna is the wrong name for this service as it is not welcoming at all.
Big liars and big thieves! We payed for city red bus tour, they didn't make the tour because of bus, but they didn't give our money back. So, we payed for nothing 30 euros! Big thieves! Take care! Don't buy cards from here! All points you can visit for free with this card, you can visit for free anyway. For the others, you must pay anyway. But if you pay for every museum you visit, you pay less then pay if you buy a card from here! Because you pay 30 euros for this card and then you pay for the ticket at the museum. Yes, with this card, you can pay 1 euro less, but if you count the 30 euros payed for the card, you will see you are stolen!
2 persons to meet you and take a waiting ticket for you without answering your questions and two othes behind desk, of them only one authorised to answer you but only after pushing the button with your number on the screen.. most unefficient office.. wifi locked up.. and all museums and galleries in Bologna are closed Monday.
Most likely the slowest service you can get in this otherwise fantastic city. You will be much better off asking Google.
Waiting time for us was very short which was great, however staff was extremely rude, especially a young lady called Roberta. She obviously doesn’t like tourists and she just wants you to leave. It’s a pity for a lovely city like Bolonia to have personnel like her, it takes away some of the magic of the city 😞
Look likes all the city is manage by scammers. It's very different than other Italian cities. In Bologna, tourists are definitely not welcome. I traveled in lot of Italian cities but nothing to compare with Bologna. All the waiters and staff here are so unfriendly. The better is to not stay here