Monday | 8:00 AM – 6:00 PM |
Tuesday | 8:00 AM – 6:00 PM |
Wednesday | 8:00 AM – 6:00 PM |
Thursday | 8:00 AM – 6:00 PM |
Friday | 8:00 AM – 6:00 PM |
Saturday | 9:00 AM – 1:00 PM |
Sunday | Closed |
Solid tour guide org - a little pricey but they're flexible and have good guides. I'd recommend them for those who are looking for a more private tour that will cater closer to your preferences.
One of the best best vacations we've ever taken! Rainbow Nelson and his talented team looked after every detail of our nine days in and around Cartagena. We traveled with our three children and my parents--there was something fun for everyone. This Is Cartagena planned wonderfully creative adventures for us each day, like a treasure hunt for the kids, salsa dancing lessons, chocolate making, floating in a mud volcano, tours through the market and a gondola ride through the mangroves. They arranged for daily Spanish lessons (Gustavo was fantastic with the kids!) and private tours with dynamic, talented guides (Ronaldo and Alex!). We chose Colombia because we hoped to expose our children to other cultures and ways of life. I'll admit I was a little nervous to travel there, but we felt safe at every moment--and I appreciated the efforts they made to Introduce us to aspects of real life in Cartagena, beyond the typical tourist experiences. It left a lasting impact upon us all! The accommodations were great. We loved the Casa Hobo and the amazing staff! Excellent food at every meal--we dined in several times and were treated to traditional Colombian cuisine. The week also included several meals out on the town arranged by This is Cartagena. They planned for a range of dining experiences that were occasionally adventous, but always delicious! Our three days at a private beach retreat were heavenly! The place came equipt with a beautiful pool overlooking the Caribbean, food served up under the palm trees, and daily excursions on speedboats to explore the nearby islands. It was paradise! What luck we had finding Rainbow and his team. We were so well looked after--leaving it all to come home was the hardest part!
We rented a property from TI and when we arrived we were given another , do not trust them
I did two tours with them. They were very helpful on both occasions. The Rosario islands was nice but pretty basic. The Tierra Bomba bike tour was great. It was fun and informative. The tour guides, Valerie and Cindy, were very helpful and went over the top to help.
I unfortunately had a very unpleasant experience with This is Cartagena. I had booked a trip to Blue Apple Beach through this company for a Sunday, i got an email confirming that i was all set and ready to go for me and 3 other people. I then received an email the next day saying unfortunately there is no availability for Sunday (after i already got a confirmation) and was asked if i would like to go Monday, and without an argument i said no problem. I received a confirmation to meet at their office at 10:30AM, and that's exactly what i did. The office was closed (due to a holiday that i would have no idea about because i was just vacationing and it was never mentioned when they had me move my reservation to this day) So we called and called and then i emailed and finally got a hold of someone and they said they were having someone come pick us up, and would refund me for the at least the transportation. At this point my friends and i have already got in a taxi to get on a boat to make sure we can enjoy the day at the island we had all paid for already, not only did we have to pay for a taxi, we had to pay a decent amount of money to get us to an island by a different boat. Not only did they refuse to refund me for what was their mistake after they said they would, they ignored my last email asking them to reconsider that decision. So for anyone visiting Colombia, i don't recommend going through this company, Blue Apple Beach was great once we were there so i would just find another way to get there so you don't have to pay double like we did.