The Palmer House Hilton

location_on Chicago, Chicago Loop, 17 East Monroe Street - View on Map

phone Show phone

Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theatre and financial district and offers on-site dining options, a modern business centre and spa services.

Named one of USA Today’s top historic hotels, our elegant art-filled property is hip and modern while preserving our storied past. Explore our breathtaking lobby, award winning restaurants and spa at our Chicago landmark hotel.



The Palmer House Hilton's facilities

Most popular facilities
Reception services
  • ATM/cash machine on site
  • Luggage storage
  • 24-hour front desk
  • Concierge service
  • Express check-in/check-out
Miscellaneous
  • Family rooms
  • Heating
  • Non-smoking rooms
  • Air conditioning
  • Lift
  • Non-smoking throughout
  • Facilities for disabled guests
Business facilities
  • Business centre
  • Meeting/banquet facilities
  • Fax/photocopying
Safety features
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
Cleanliness & disinfecting
  • Guest accommodation sealed after cleaning
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against Coronavirus
Safety & security
  • CCTV in common areas
  • Security alarm
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • 24-hour security
  • Smoke alarms
Services
  • Free WiFi
  • WiFi
  • Internet services
Pool and wellness
  • Heated pool
  • Fitness centre
  • Massage
  • Swimming Pool
  • Spa and wellness centre
  • Sauna
  • Hot tub/jacuzzi
  • Indoor pool (all year)
  • Indoor pool
Food & Drink
  • Minibar
Food & drink safety
  • Delivered food is securely covered
  • Breakfast takeaway containers
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Physical distancing in dining areas
Cleaning services
  • Daily housekeeping
  • Dry cleaning
Physical distancing
  • Physical distancing rules followed
  • Cashless payment available
  • Contactless check-in/check-out
General
  • Parking
  • Pets allowed
Shops
  • Gift shop
  • Shops (on site)
Room Amenities
  • Safety deposit box
  • Air conditioning
  • Iron
  • Desk
  • Heating
  • Carpeted
  • Trash cans
  • Feather pillow
Media & Technology
  • Pay-per-view channels
  • TV
  • Telephone
  • Cable channels
  • Flat-screen TV
Bathroom
  • Hairdryer
  • Free toiletries
  • Toilet
  • Private bathroom
  • Bath or shower
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
Services & Extras
  • Wake up service/Alarm clock
  • Wake-up service
  • Alarm clock
  • Towels
  • Linen
  • Key card access
Accessibility
  • Upper floors accessible by elevator
  • Accessible by lift
Spoken Languages
  • Chinese
  • English

4 reasons to choose The Palmer House Hilton

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

work Check-in: From 15:00 Until 23:00
Check-out: Until 11:00
groupGroups: When booking more than 9 rooms, different policies and additional supplements may apply.
wifiInternet: WiFi is available in public areas and is free of charge.
local_parkingParking: Public parking is possible at a location nearby (reservation is not needed) and costs USD 52 per day.
petsPets: Pets are allowed on request. Charges may be applicable.
child_friendlyChildren:
  • All children are welcome.
  • Up to three children under 18 years stay free of charge when using existing beds.
  • There is no capacity for extra beds in the room.
  • The maximum number of total guests in a room is 4.
  • There is no capacity for cots in the room.
FAQ about The Palmer House Hilton
The fine print:

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19)

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

Lockwood Restaurant is closed from Fri 11 Jun 2021 until Fri 31 Dec 2021 Potters Chicago Burger Bar is closed from Fri 11 Jun 2021 until Fri 31 Dec 2021 Upon check-in photo identification and credit card are required

All special requests are subject to availability upon check-in

Special requests cannot be guaranteed and may incur additional charges

The property offers valet parking for USD 82 per day

Please note the following about arrival times and check-out times: • Early arrival fee of $25 for check-ins 08:00 – 12:00

• Check-out is 11:00

Complimentary late check-out of 12:00 is subject to availability upon request

• Late check-out fee of $25 plus tax up to 13:00

• Late check-out fee of $50 plus tax up to 14:00

• Late check-out fee of $75 plus tax up to 15:00

• Late check-out fee of $100 plus tax up to 16:00

• Late check-out fee of 1 night’s room/tax after 16:00


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