Swissotel Chicago

location_on Chicago, Chicago Loop, 323 East Wacker Drive - View on Map


Steps away from the Lake Michigan and the luxury shops, dining and entertainment on the Magnificent Mile, this all-glass triangular hotel is located in downtown Chicago and features upscale on-site restaurants and scenic views of the city.



Swissotel Chicago's facilities

Most popular facilities
Entertainment and family services
  • Babysitting/child services
Services
  • WiFi
  • Internet services
Reception services
  • Concierge service
  • Luggage storage
  • ATM/cash machine on site
  • 24-hour front desk
  • Newspapers
  • Valet parking
  • Express check-in/check-out
Safety features
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • First aid kit available
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
Miscellaneous
  • Heating
  • Family rooms
  • Non-smoking throughout
  • Facilities for disabled guests
  • Non-smoking rooms
  • Air conditioning
  • Lift
General
  • Private parking
  • Paid WiFi
  • Pets allowed
  • Parking
  • On-site parking
Food & Drink
  • Breakfast in the room
  • Restaurant
  • Room service
  • Bar
Pool and wellness
  • Fitness centre
  • Massage
Cleaning services
  • Laundry
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
Food & drink safety
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food is securely covered
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Safety & security
  • Safety deposit box
Spoken Languages
  • Chinese
  • French
  • Spanish; Castilian
  • English
  • German

4 reasons to choose Swissotel Chicago

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

work Check-in: From 15:00
Check-out: Until 12:00
groupGroups: When booking more than 7 rooms, different policies and additional supplements may apply.
wifiInternet: WiFi is available in the hotel rooms and costs USD 14.95 per 24 hours.
local_parkingParking: Private parking is possible on site (reservation is not needed) and costs USD 74 per day.
petsPets: Pets are allowed. Charges may be applicable.
child_friendlyChildren:
  • Children of any age are allowed.
  • Children up to and including 17 years old stay for free when using an existing bed.
  • No cots are available.
  • No extra beds are available.
FAQ about Swissotel Chicago
The fine print:

Guests are required to show a photo identification and credit card upon check-in

Please note that all Special Requests are subject to availability and additional charges may apply

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures

It is not possible to stay at this property for Coronavirus (COVID-19) quarantine purposes

A damage deposit of USD 100 is required on arrival

This will be collected by credit card

You should be reimbursed within 7 days of check-out

Your deposit will be refunded in full via credit card, subject to an inspection of the property

Please note that the property no longer has a swimming pool

The amenity fee includes internet, local/long distance calls, fitness centre access and a fitness centre smoothie, dry cleaning (value of $12), nightly shoe shine upon request, coffee & tea in lobby (from 5:00 to 6:00), and 10% off private transportation


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