The Palmer House Hilton

location_on Chicago, Chicago Loop, 17 East Monroe Street - View on Map

phone Show phone

Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theatre and financial district and offers on-site dining options, a modern business centre and spa services.

Named one of USA Today’s top historic hotels, our elegant art-filled property is hip and modern while preserving our storied past. Explore our breathtaking lobby, award winning restaurants and spa at our Chicago landmark hotel.



The Palmer House Hilton's facilities

Most popular facilities
Reception services
  • Luggage storage
  • 24-hour front desk
  • ATM/cash machine on site
  • Express check-in/check-out
  • Valet parking
  • Concierge service
Safety & security
  • CCTV outside property
  • Fire extinguishers
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • 24-hour security
  • CCTV in common areas
Shops
  • Shops (on site)
  • Gift shop
Food & Drink
  • Packed lunches
  • Bar
  • Room service
  • Restaurant
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • First aid kit available
  • Face masks for guests available
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation sealed after cleaning
  • Guest accommodation is disinfected between stays
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Physical distancing
  • Physical distancing rules followed
  • Contactless check-in/check-out
  • Cashless payment available
Pool and wellness
  • Indoor pool (all year)
  • Massage
  • Heated pool
  • Swimming Pool
  • Sauna
  • Spa and wellness centre
  • Hot tub/jacuzzi
  • Fitness centre
  • Indoor pool
Services
  • Internet services
  • WiFi
  • Free WiFi
Food & drink safety
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Breakfast takeaway containers
  • Physical distancing in dining areas
Business facilities
  • Fax/photocopying
  • Business centre
  • Meeting/banquet facilities
Miscellaneous
  • Heating
  • Non-smoking throughout
  • Family rooms
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Air conditioning
General
  • Pets allowed
  • Parking
Cleaning services
  • Dry cleaning
  • Daily housekeeping
Media & Technology
  • TV
  • Cable channels
Room Amenities
  • Air conditioning
Services & Extras
  • Wake up service/Alarm clock
Bathroom
  • Free toiletries
  • Toilet
  • Private bathroom
Spoken Languages
  • Chinese
  • English

4 reasons to choose The Palmer House Hilton

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

work Check-in: From 15:00 Until 23:00
Check-out: Until 11:00
groupGroups: When booking more than 9 rooms, different policies and additional supplements may apply.
wifiInternet: WiFi is available in public areas and is free of charge.
local_parkingParking: Public parking is possible at a location nearby (reservation is not needed) and costs USD 52 per day.
petsPets: Pets are allowed on request. Charges may be applicable.
child_friendlyChildren:
  • Children of any age are allowed.
  • Children up to and including 17 years old stay for free when using an existing bed.
  • No cots are available.
  • No extra beds are available.
FAQ about The Palmer House Hilton
The fine print:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19)

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

Lockwood Restaurant is closed from Fri 11 Jun 2021 until Fri 31 Dec 2021 Potters Chicago Burger Bar is closed from Fri 11 Jun 2021 until Fri 31 Dec 2021 Upon check-in photo identification and credit card are required

All special requests are subject to availability upon check-in

Special requests cannot be guaranteed and may incur additional charges

The property offers valet parking for USD 82 per day

Please note the following about arrival times and check-out times: • Early arrival fee of $25 for check-ins 08:00 – 12:00

• Check-out is 11:00

Complimentary late check-out of 12:00 is subject to availability upon request

• Late check-out fee of $25 plus tax up to 13:00

• Late check-out fee of $50 plus tax up to 14:00

• Late check-out fee of $75 plus tax up to 15:00

• Late check-out fee of $100 plus tax up to 16:00

• Late check-out fee of 1 night’s room/tax after 16:00


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