The Palmer House Hilton

location_on Chicago, Chicago Loop, 17 East Monroe Street - View on Map

phone Show phone

Just 1 block away from Millennium Park and the Art Institute of Chicago, this historic downtown hotel is located in Chicago’s theatre and financial district and offers on-site dining options, a modern business centre and spa services.

Named one of USA Today’s top historic hotels, our elegant art-filled property is hip and modern while preserving our storied past. Explore our breathtaking lobby, award winning restaurants and spa at our Chicago landmark hotel.

The Palmer House Hilton's facilities

Most popular facilities
Pool and wellness
  • Hot tub/jacuzzi
  • Indoor pool (all year)
  • Massage
  • Indoor pool
  • Spa and wellness centre
  • Fitness centre
  • Sauna
  • Heated pool
  • Swimming Pool
Reception services
  • Express check-in/check-out
  • Concierge service
  • Luggage storage
  • ATM/cash machine on site
  • 24-hour front desk
  • Valet parking
Safety features
  • Face masks for guests available
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
Food & drink safety
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Physical distancing in dining areas
  • Breakfast takeaway containers
Food & Drink
  • Restaurant
  • Packed lunches
  • Room service
  • Bar
Cleanliness & disinfecting
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation sealed after cleaning
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Non-smoking throughout
  • Non-smoking rooms
  • Lift
  • Family rooms
  • Facilities for disabled guests
  • Heating
  • Air conditioning
Physical distancing
  • Cashless payment available
  • Contactless check-in/check-out
  • Physical distancing rules followed
Safety & security
  • 24-hour security
  • Safety deposit box
  • Security alarm
  • CCTV outside property
  • Smoke alarms
  • Fire extinguishers
  • CCTV in common areas
Cleaning services
  • Dry cleaning
  • Daily housekeeping
Business facilities
  • Business centre
  • Meeting/banquet facilities
  • Fax/photocopying
  • WiFi
  • Free WiFi
  • Internet services
  • Parking
  • Pets allowed
  • Shops (on site)
  • Gift shop
Media & Technology
  • TV
  • Cable channels
Room Amenities
  • Air conditioning
Services & Extras
  • Wake up service/Alarm clock
  • Free toiletries
  • Toilet
  • Private bathroom
Spoken Languages
  • Chinese
  • English

4 reasons to choose The Palmer House Hilton

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available

Good to know

work Check-in: From 15:00 Until 23:00
Check-out: Until 11:00
groupGroups: When booking more than 9 rooms, different policies and additional supplements may apply.
wifiInternet: WiFi is available in public areas and is free of charge.
local_parkingParking: Public parking is possible at a location nearby (reservation is not needed) and costs USD 52 per day.
petsPets: Pets are allowed on request. Charges may be applicable.
  • Children of any age are allowed.
  • Children up to and including 17 years old stay for free when using an existing bed.
  • No cots are available.
  • No extra beds are available.
FAQ about The Palmer House Hilton
The fine print:

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19)

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

Lockwood Restaurant is closed from Fri 11 Jun 2021 until Fri 31 Dec 2021 Potters Chicago Burger Bar is closed from Fri 11 Jun 2021 until Fri 31 Dec 2021 Upon check-in photo identification and credit card are required

All special requests are subject to availability upon check-in

Special requests cannot be guaranteed and may incur additional charges

The property offers valet parking for USD 82 per day

Please note the following about arrival times and check-out times: • Early arrival fee of $25 for check-ins 08:00 – 12:00

• Check-out is 11:00

Complimentary late check-out of 12:00 is subject to availability upon request

• Late check-out fee of $25 plus tax up to 13:00

• Late check-out fee of $50 plus tax up to 14:00

• Late check-out fee of $75 plus tax up to 15:00

• Late check-out fee of $100 plus tax up to 16:00

• Late check-out fee of 1 night’s room/tax after 16:00

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