Lisa Savage | Mar 31, 2018

360 Chicago does this better. Shorter waits and at least they have a bar/cafe. This place has their "prime views" overlooking the west side of the city and we came before sunset. Been here for 2hrs, the sun has since set, gave up on taking a "nice" photo in the overlooking glass and ended up leaving. The line to leave is even longer than the line to get in. Don't waste your money here.

John Vogt | Mar 21, 2018

The Sky Deck has incredible views of Chicago on a clear day. You ride a pretty quick elevator to the top where there's a gift shop and views in every direction. Theirs binoculars you can pay to see out of and dioramas with info on the surrounding area. You can also stand on a glass platform directly over the side of the building and get your picture taken. My 2 complaints are: it's pricey, I feel it should be a little cheaper and they've have 3 gift shops, 2 of which your forced to walk through to exit.

A. B. | Mar 30, 2018

Not only are they overpriced ($24 for adults, and no student discounts), but they have very poor organization, too. Not clear where the lines start, no control over the people flow, employees just chatting with one another. There was a long maze we had to go thru, and at times it was unclear where we needed to go next to reach the elevators. The windows on top were dirty. The view was good, but that figures with a tower this high. Good. There was like a niche where you could take a picture with you standing on the glass floor - the line to that "niche" was about 30 minutes, and it was not organized at all. It wasn't clear what was at the end of that line either. We had to do a lot of guessing. Honestly, I expected better service for the almost $50 we paid for the two of us (my wife and me). Getting out was ridiculous too. They make sure you have to really work for that exit out of their gift store below. And they offered us the pictures their machine took of us in that glass niche - $30 for one printed photo! Or $40 for two... are you serious?? Come on! I would not go there again. Just a big rip-off leeching off tourists and knowing that people are gonna keep coming for the view anyway, no matter how poorly they work on the service.

Andrea Lara | Feb 3, 2018

The view is amazing and stunning. Everything else can improve. The staff in security were making fun of a family because they didn't speak English. Being a tourist city you'd think people would know, folks are coming from all over world to come see this city. So it's obvious some folks will not speak English or their English will be limited. Hearing their comments was absolutely disgusting and made me not want to continue nevertheless we spent a lot of money for this, so we did. The wait time was ridiculous even with the fast pass and we had to wait standing in a small hallway and move 2 steps forward every 15 min there was maybe over 100 people stuck in that hallway . I don't even know if that's safe, we waiting for more than 1 hour, with the fast pass. Any how. We finally got to the top. The amount of elevators we took did not bother me. The view was great but then again we had to wait another 45 min to get down.

Sarah Abubakar | Mar 14, 2018

The view is 😍😍😍 you get to see the beautiful city of Chicago. I wanted the day tour so I can see the city better and also see the four neighboring states but the night tour isn't bad at all. Its a long wait for you to go on the deck but I think its worth it at the end of the day. Am so glad I was at one of the tallest building in the world!

Robert Owens | May 1, 2018

Wow this is such a great view and such a cool experience. Skip the line and buy your tickets online. We waited in security for approximately 15 minutes and then walked around a line with 150+ people in it. Was at the top 10 minutes later and WOW! Stepping on the glass makes your stomach drop a little but it’s so cool. Have your phone ready because they give you a minute or two to take your own pictures. Fair warning: The photo situation is extremely disorganized and nobody directs you anywhere. There is no signs and 6 lines you can use which are not marked. Even during the week, they allow too many people up at one time. The photos are expensive, but they allow you to take some with your phone in the glass area.

Damian Rodrigo Olivera Bergallo | Apr 26, 2018

Very nice experience, you can see 4 states from the floor 103 and they have a glass floor so you can see all the way down. I’ll recommend you to go visit it during a week day because they are pretty busy during the weekend. Get the city pass so you can save money and skip the line. Great place to see the whole city of Chicago.

Abhi Baheti | May 7, 2018

This place is awesome the first time. Try to go during a non peak time to reduce the waiting. To reduce the cost think about buying a city pass. They will only allow you on the glass balcony once unless there is no crowd . So decide what is important. It's worth to buy the fast pass during peak season

Tricia Bishop-Smith | Apr 29, 2018

Highly recommend. There is no experience like it! Get a 360 view of the city is well worth the price of admission. Skyledge is incredible! It can withstand 4 tons of pressure and 10,000 lbs so no fear. It's absolutely breath-taking. I suggest bundling with another site or tour for a discount, we bundled the Art Institute with it, which is just about 8 blocks away. Don't miss it on your next trip!

Matthew Newton | Apr 21, 2018

Had a lot of fun here. Walking out onto the deck is a breathtaking experience. Photo ops are fantastic. We had the CityPass, so we were able to utilize the "fast pass" lines. Great if your goal is to get to the deck as quickly as possible. Took us about 15-20 minutes to get on elevator to go up. All in all, a must-have tourist experience if you haven't been to it previously.

Jessie Bishop | Jun 12, 2018

It is pretty cool to see but make sure you take weather into consideration when you go. It's not a place I feel the need to visit regularly but I am happy we did. The line moved steady and I may visit again if I happen to be in Chicago on a real clear day and it's not busy. The staff were all friendly and professional. Also willingness to take pictures with our phone while on the deck.

Luciano Landi | May 15, 2018

Beautiful, really beautiful. Wonderful, scary experience. Incredible panorama. But: too warm. I’ve visited the Skydeck twice, first time in winter and the second in spring. Both times I have been waiting for a long time (more than one hour) and both times I have been sweating for too warm air. This should be corrected, a lot of people was complaining about this fact. Adjust the air conditioning and you will make it a 5 star experience.

ryanetay | May 18, 2018

Super experience and worth the price for a first-timer. Enjoy the panorama and spend some time up there, make it worth the trip. However, they charge 30$/1 or 40$/2 photos of theirs - which is insane. Ask them to take a photo of your group and they would be happy to do so free of charge. I may not go again if I am back in town but it is certainly worth a single visit.

Hiep Nguyen | Jun 1, 2018

The view was beautiful, but is it worth it? That's up to you! Beware that the line would be LONG, really really LONG. Would take approximately 3-4 hours to reach the top - and you will be in the real glass deck for very limited time (as others will be waiting for their turns). My 2 cents are taking a book with you - or something like podcasts in your phone to fill in the waiting time. Chances are that you'll finish the book before reaching the top - that would be another achievement!! Also, bring water with you (there are bathrooms along the line) Best time to visit? Sunset I think. Would be nice to see Chicago turning into a city full of stars. You can stay in the area as long as you want.

Maithilee Kulkarni | May 29, 2018

The tower is awesome! We went there during a long weekend. There was this huge crowd and it took nearly 4 hours to reach to top! Again there was a long queue for the ledge. So if you want to avoid huge rush, would recommend to visit it afternoon. Overall good if it is not too crowded. I would recommend fast pass or city pass if you’re going during rush hours. It will take less time to get to the top than it would take with general admission.

Bonnie Heller | Jul 1, 2018

Very informative (and fast) elevator ride takes you to the 103 floor. It is an amazing and breathtaking view from this location. Every side of the building offers magnificent skylines and it seems like you can see forever. The Skydeck has the Ledge attraction which is a large, glass compartment that extends away out from the building. The area below your feet, as well as all sides, are glass so you get the sensation of walking on air. Very hospitable staff and very reasonably priced. I recommend going up at sunset and watching from the Skydeck.

Keren Amaya Santodomingo | Jun 17, 2018

This place is obviously one of the most visited by tourists, and no wonder why. The view is just amazing, you're so up above everything, you can see the city, the buildings, the clouds, the beautiful sky, the lake and river from here. Also, don't forget to take pictures at the observation deck; be careful, it can be a little overwhelming at first, after all, you're higher than 400m+ above the ground. I would advice you to get online tickets, if you're doing more places, get the city pass for a more convenient fee, totally worth it.

Katerah Jackson | Jul 11, 2018

Had an amazing time here. Bought the fast pass and once we got off the elevator, it was mayhem. There are 4 windows for photo ops but the lines are totally unorganized. The first line all the way to the left actually has an attendant there. The other 3 you are on your own. You don't get the window to yourself so if that's what you want go to the attended line. Other than that it was a cool experience. We went early and it was packed.

Bobby S | Aug 11, 2018

Simply incredible. The views are magnificent. Went after 5 on a weekday and didn't have any wait to get to the top, the only wait was for "The Ledge" (worth the wait if you want the best photo op). I would recommend taking the time to check out this tourist spot. PS. The elevator ride was not bad at all. Ears popped a little but considering it was about a minute to get to the top the ride was very smooth.

Abeer Hashem | Aug 9, 2018

The best adventure for all family. Taking photos and look at over all Chicago. The only thing is about waiting but with express pass it’s fine except if you want to spend more than 3 hours in this place. The glass deck to take pictures are so nice. If you’re old or have kids to forget the stroller and wheelchair. The staff are friendly and helpful and I noticed that they employee disabled people which is great.

Carrie Magerl | Jul 31, 2018

We arrived shortly after the Skydeck opened and the wait was reasonable. The line moved quickly. The Ledge, where you can step out over the City, was the main attraction. My advice is to watch the lines carefully and try to choose one that moves quickly. The line there lagged. We choose poorly and ended up behind two groups of people who chose to disregard the line continuing to back up behind them so they could take leisurely photo sessions. Eventually an employee asked them to move on, but by that point they had already taken a considerable amount of time. We hurried through to ensure the people behind us didn't have the same experience. Overall, it was an extremely positive experience!

PC | Jul 30, 2018

Breathtaking view from a height of 1406 feet, 103rd floor of the Wills Tower. You’ll be witnessing 4 states from that height and the magnificent Michigan Lake. The Ledge, which is a glass enclosed room projected outside the Sky Deck. You could take stunning pictures. There will be a Line here. You would have to patiently wait for people clicking pictures in the Ledge😁 I’ve visited this place at 9 am. Fee for General Admission is 24$ per adult. Since the wait time was around 20 minutes, I did not opt for a Fast Pass.

Justin McBride | Aug 13, 2018

Great attraction that includes another line around literally every corner. We went during what seemed to be "downtime", and it was still quite a wait. Make sure you eat before, and have some drinks. Once you're at the top though, it's really great. Quite a bit of haze blocked a good portion of the view, but it was still a good showing of what Chicago's city line looks like. If you're concerned about time, then the fast pass might be a good option; it really skips most of the line.