Best Western Premier Alsterkrug Hotel

location_on Hamburg, Hamburg Nord, Alsterkrugchaussee 277 - View on Map


This 4-star-superior hotel enjoys a convenient location in the Alsterdorf district, close to the River Alster. It offers stylish rooms, highspeed WiFi and modern spa facilities.



Best Western Premier Alsterkrug Hotel's facilities

Most popular facilities
Food & drink safety
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Food can be delivered to guest accommodation
  • Delivered food is securely covered
  • Physical distancing in dining areas
Reception services
  • Luggage storage
  • Express check-in/check-out
  • 24-hour front desk
  • Newspapers
  • Ticket service
  • Tour desk
  • Currency exchange
Safety features
  • Process in place to check health of guests
  • Hand sanitizer in guest accommodation and key areas
  • Face masks for guests available
  • First aid kit available
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
Miscellaneous
  • Family rooms
  • Soundproof rooms
  • Lift
  • Allergy-free room
  • Heating
  • Non-smoking rooms
Business facilities
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
Cleaning services
  • Shoeshine
  • Dry cleaning
  • Ironing service
  • Laundry
Food & Drink
  • Minibar
  • Coffee machine
  • Bottle of water
Cleanliness & disinfecting
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation is disinfected between stays
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
Common areas
  • Garden
  • Terrace
Safety & security
  • Smoke alarm
Physical distancing
  • Cashless payment available
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Contactless check-in/check-out
  • Physical distancing rules followed
Pool and wellness
  • Spa and wellness centre
  • Fitness centre
  • Sauna
  • Massage
Activities
  • Bowling
  • Cycling
  • Canoeing
  • Fishing
  • Hiking
Entertainment and family services
  • Babysitting/child services
Transport
  • Car hire
Bathroom
  • Shower
  • Hairdryer
  • Bathrobe
  • Free toiletries
  • Toilet
  • Private bathroom
  • Toilet paper
Room Amenities
  • Safety deposit box
  • Desk
  • Seating Area
  • Heating
  • Carpeted
  • Soundproofing
  • Wardrobe or closet
  • Hypoallergenic pillow
Media & Technology
  • TV
  • Telephone
  • Flat-screen TV
Services & Extras
  • Wake-up service
  • Alarm clock
  • Towels
  • Linen
  • Key card access
Spoken Languages
  • English
  • German

4 reasons to choose Best Western Premier Alsterkrug Hotel

Prices you can't beat!

Manage your booking online

Safe & secure checkout

English speaking staff


Good to know

work Check-in: From 15:00 Until 23:30
Check-out: From 04:00 Until 11:00
groupGroups: When booking more than 5 rooms, different policies and additional supplements may apply.
wifiInternet: No internet access available.
local_parkingParking: No parking available.
petsPets: Pets are not allowed.
child_friendlyChildren:
  • All children are welcome.
  • Up to two children under 4 years stay free of charge when using existing beds.
  • Up to two children from 4 to 18 years are charged EUR 20 per night when using existing beds.
  • One child under 3 years stays free of charge in a child's cot/crib.
  • There is no capacity for extra beds in the room.
  • The maximum number of total guests in a room is 3.
  • The maximum number of children's cots/cribs in a room is 1.
FAQ about Best Western Premier Alsterkrug Hotel
The fine print:

Guests are required to show a photo identification and credit card upon check-in

Please note that all Special Requests are subject to availability and additional charges may apply

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19)

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19)


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