Steigenberger Hotel Hamburg

location_on Hamburg, Hamburg Neustadt, Heiligengeistbrücke 4 - View on Map

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Centrally located in Hamburg’s Fleetinsel area, this 5-star hotel is a 5-minute walk from Lake Alster. The Steigenberger Hotel Hamburg’s air-conditioned rooms provide scenic views of the city or canal.



Steigenberger Hotel Hamburg's facilities

Most popular facilities
Safety & security
  • Smoke alarm
Physical distancing
  • Single-room air conditioning for guest accommodation
Safety features
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • First aid kit available
  • Face masks for guests available
  • Hand sanitizer in guest accommodation and key areas
  • Staff follow all safety protocols as directed by local authorities
  • Process in place to check health of guests
Food & drink safety
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Breakfast takeaway containers
Miscellaneous
  • Non-smoking rooms
  • Soundproof rooms
  • Facilities for disabled guests
  • Lift
  • Non-smoking throughout
  • Heating
  • Air conditioning
Food & Drink
  • Minibar
  • Bottle of water
Reception services
  • ATM/cash machine on site
  • Express check-in/check-out
  • Valet parking
  • Tour desk
  • Newspapers
  • 24-hour front desk
  • Currency exchange
  • Luggage storage
  • Ticket service
  • Concierge service
Services
  • Free WiFi
  • WiFi
  • Internet services
General
  • Pets allowed
  • On-site parking
  • Parking
Cleanliness & disinfecting
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Guest accommodation is disinfected between stays
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Property is cleaned by professional cleaning companies
Cleaning services
  • Dry cleaning
  • Ironing service
  • Laundry
  • Shoeshine
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
Common areas
  • Terrace
Bathroom
  • Bath
  • Hairdryer
  • Bathrobe
  • Free toiletries
  • Toilet
  • Private bathroom
  • Slippers
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
Room Amenities
  • Safety deposit box
  • Air conditioning
  • Desk
  • Seating Area
  • Extra long beds (> 2 metres)
  • Heating
  • Carpeted
  • Soundproofing
  • Clothes rack
  • Trash cans
  • Socket near the bed
  • Feather pillow
Media & Technology
  • Pay-per-view channels
  • TV
  • Telephone
  • Radio
  • Cable channels
  • Flat-screen TV
Services & Extras
  • Wake up service/Alarm clock
  • Towels
  • Linen
  • Key card access
Accessibility
  • Upper floors accessible by elevator
  • Accessible by lift
Spoken Languages
  • English
  • German

4 reasons to choose Steigenberger Hotel Hamburg

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

work Check-in: From 15:00
Check-out: Until 12:00
groupGroups: When booking more than 6 rooms, different policies and additional supplements may apply.
wifiInternet: WiFi is available in the hotel rooms and is free of charge.
local_parkingParking: Public parking is possible on site (reservation is not needed) and costs EUR 26 per day.
petsPets: Pets are allowed on request. Charges may be applicable.
child_friendlyChildren:
  • All children are welcome.
  • Up to two children under 4 years stay free of charge for children's cots/cribs.
  • Up to two children under 7 years stay free of charge for extra beds.
  • Up to two children from 7 to 17 years are charged EUR 45 per night for extra beds.
  • One child under 7 years stays free of charge when using existing beds.
  • One child from 7 to 18 years is charged EUR 45 per night when using existing beds.
  • The maximum number of extra beds in a room is 2.
  • The maximum number of total guests in a room is 3.
  • The maximum number of children's cots/cribs in a room is 2.
FAQ about Steigenberger Hotel Hamburg
The fine print:

The property will be going through renovation works from Fri 01 Nov 2019 until Fri 31 Dec 2021

During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19)

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19)

Please note that various areas of the hotel will be undergoing renovation work from November 2019 to December 2021

During this period, there may be noise pollution or minor disturbances

Some of the property's facilities and services may not be available

The wellness and fitness areas will remain closed until further notice


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