Steigenberger Hotel Hamburg

location_on Hamburg, Hamburg Neustadt, Heiligengeistbrücke 4 - View on Map

phone Show phone

Centrally located in Hamburg’s Fleetinsel area, this 5-star hotel is a 5-minute walk from Lake Alster. The Steigenberger Hotel Hamburg’s air-conditioned rooms provide scenic views of the city or canal.



Steigenberger Hotel Hamburg's facilities

Most popular facilities
General
  • Parking
  • Pets allowed
  • On-site parking
Food & Drink
  • Tea/Coffee maker
  • Minibar
  • Electric kettle
  • Coffee machine
  • Bottle of water
Business facilities
  • Meeting/banquet facilities
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Newspapers
  • Valet parking
  • Currency exchange
  • Tour desk
  • Ticket service
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Lift
  • Soundproof rooms
  • Heating
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Shoeshine
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Smoke alarm
Cleanliness & disinfecting
  • Hand sanitiser
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Single-room air conditioning for guest accommodation
Room Amenities
  • Safety deposit box
  • Air conditioning
  • Iron
  • Desk
  • Ironing facilities
  • Seating Area
  • Extra long beds (> 2 metres)
  • Heating
  • Carpeted
  • Soundproofing
  • Trash cans
  • Socket near the bed
  • Feather pillow
Media & Technology
  • TV
  • Telephone
  • Radio
  • Flat-screen TV
Bathroom
  • Hairdryer
  • Bathrobe
  • Free toiletries
  • Toilet
  • Private bathroom
  • Slippers
  • Bath or shower
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
Services & Extras
  • Wake up service/Alarm clock
  • Wake-up service
  • Towels
  • Linen
  • Key card access
Accessibility
  • Upper floors accessible by elevator
  • Walk-in shower
  • Accessible by lift
Spoken Languages
  • English
  • German

4 reasons to choose Steigenberger Hotel Hamburg

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

workCheck in: From 15:00
Check out: Until 12:00
groupGroups: When booking more than 6 rooms, different policies and additional supplements may apply.
wifiInternet: WiFi is available in the hotel rooms and is free of charge.
local_parkingParking: Public parking is possible on site (reservation is not needed) and costs EUR 26 per day.
petsPets: Pets are allowed on request. Charges may be applicable.
child_friendlyChildren and extra bed policy:
  • Children of any age are allowed.
  • Children up to and including 3 years old stay for free when using an available cot.
  • Children up to and including 6 years old stay for free when using an existing bed.
  • Children from 7 years old to 17 years old stay for € 45 per person per night when using an existing bed.
  • Children up to and including 6 years old stay for free when using an available extra bed.
  • Children from 7 years old to 16 years old stay for € 45 per person per night when using an available extra bed.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
FAQ about Steigenberger Hotel Hamburg
The fine print:

The property will be going through renovation works from Fri 01 Nov 2019 until Fri 31 Dec 2021

During this period, guests may experience some noise or light disturbances, and some hotel facilities and services may not be available

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19)

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19)

Until Summer 2022, our hotel will receive a complete refurbishment, in order to let the pearl on the Alsterfleet shine in its full glory once again

With the completion of the first construction phase, our rooms in the west wing of the hotel will be available again

The restaurant will be on the 8th floor

During this period, there may be noise pollution or minor disturbances

Due to the current situation, the sauna and fitness area will remain closed until further notice

We look forward to welcoming you with our usual perfect hospitality during the renovation!


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