Tortue Hamburg

location_on Hamburg, Hamburg Neustadt, Stadthausbrücke 10 - View on Map

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This boutique hotel is directly located in Hamburg city centre, a 1-minute walk from the Neuer Wall shopping street and a 5-minute walk from the Jungfernsteig. The Tortue Hamburg features 2 bars and 2 restaurants.



Tortue Hamburg's facilities

Most popular facilities
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
Food & Drink
  • Tea/Coffee maker
  • Minibar
  • Electric kettle
  • Coffee machine
  • Bottle of water
Common areas
  • Terrace
Services
  • WiFi
  • Free WiFi
  • Internet services
Safety & security
  • Smoke alarm
Physical distancing
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Mobile app for room service
  • Physical distancing rules followed
  • Cashless payment available
General
  • Pets allowed
  • Parking
  • WiFi available in all areas
Miscellaneous
  • Non-smoking rooms
  • Allergy-free room
  • Heating
  • Lift
  • Designated smoking area
  • Facilities for disabled guests
  • Family rooms
  • Air conditioning
Cleaning services
  • Dry cleaning
  • Shoeshine
  • Ironing service
  • Daily housekeeping
  • Laundry
Safety features
  • First aid kit available
  • Process in place to check health of guests
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Face masks for guests available
Reception services
  • Express check-in/check-out
  • Newspapers
  • Ticket service
  • Luggage storage
  • Concierge service
  • 24-hour front desk
Entertainment and family services
  • Babysitting/child services
Cleanliness & disinfecting
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation is disinfected between stays
Business facilities
  • Meeting/banquet facilities
Bathroom
  • Shower
  • Hairdryer
  • Bathrobe
  • Free toiletries
  • Toilet
  • Private bathroom
  • Slippers
  • Bath or shower
  • Shampoo
  • Body soap
Room Amenities
  • Safety deposit box
  • Air conditioning
  • Desk
  • Extra long beds (> 2 metres)
  • Heating
  • Wardrobe or closet
  • Trash cans
  • Socket near the bed
Media & Technology
  • TV
  • Telephone
  • Flat-screen TV
  • Mobile hotspot device
Services & Extras
  • Wake-up service
  • Towels
  • Linen
  • Key card access
Accessibility
  • Upper floors accessible by elevator
Spoken Languages
  • English
  • German

4 reasons to choose Tortue Hamburg

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

work Check-in: From 16:00
Check-out: Until 12:00
groupGroups: When booking more than 5 rooms, different policies and additional supplements may apply.
wifiInternet: WiFi is available in all areas and is free of charge.
local_parkingParking: Public parking is possible at a location nearby (reservation is not needed) and costs EUR 32 per day.
petsPets: Pets are allowed. Charges may be applicable.
child_friendlyChildren:
  • All children are welcome.
  • One child under 4 years stays free of charge when using existing beds.
  • One child under 4 years stays free of charge in a child's cot/crib.
  • One child from 4 to 16 years is charged EUR 50 per night when using existing beds.
  • One child from 4 to 16 years is charged EUR 50 per night in an extra bed.
  • The maximum number of extra beds in a room is 1.
  • The maximum number of total guests in a room is 3.
  • The maximum number of children's cots/cribs in a room is 1.
FAQ about Tortue Hamburg
The fine print:

Please inform Tortue Hamburg in advance of your expected arrival time

You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation

Guests are required to show a photo identification and credit card upon check-in

Please note that all Special Requests are subject to availability and additional charges may apply

In response to Coronavirus (COVID-19), additional safety and sanitation measures are currently in effect at this property

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19)

Please note that it is recommended to book a table in the restaurant in advance

Contact details can be found on the booking confirmation


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