Tortue Hamburg

location_on Hamburg, Hamburg Neustadt, Stadthausbrücke 10 - View on Map

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This boutique hotel is directly located in Hamburg city centre, a 1-minute walk from the Neuer Wall shopping street and a 5-minute walk from the Jungfernsteig. The Tortue Hamburg features 2 bars and 2 restaurants.



Tortue Hamburg's facilities

Most popular facilities
General
  • Parking
  • Pets allowed
  • WiFi available in all areas
Food & Drink
  • Tea/Coffee maker
  • Minibar
  • Electric kettle
  • Coffee machine
  • Bottle of water
Business facilities
  • Meeting/banquet facilities
Reception services
  • 24-hour front desk
  • Newspapers
  • Express check-in/check-out
  • Ticket service
  • Luggage storage
  • Concierge service
Common areas
  • Terrace
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Heating
  • Allergy-free room
  • Air conditioning
  • Designated smoking area
Entertainment and family services
  • Babysitting/child services
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Shoeshine
  • Daily housekeeping
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Smoke alarm
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Bathroom
  • Shower
  • Hairdryer
  • Bathrobe
  • Free toiletries
  • Toilet
  • Private bathroom
  • Slippers
  • Bath or shower
  • Shampoo
  • Body soap
Room Amenities
  • Safety deposit box
  • Air conditioning
  • Desk
  • Extra long beds (> 2 metres)
  • Heating
  • Wardrobe or closet
  • Trash cans
  • Socket near the bed
Media & Technology
  • TV
  • Telephone
  • Flat-screen TV
  • Mobile hotspot device
Services & Extras
  • Wake-up service
  • Towels
  • Linen
  • Key card access
Accessibility
  • Upper floors accessible by elevator
Spoken Languages
  • English
  • German

4 reasons to choose Tortue Hamburg

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

workCheck in: From 16:00
Check out: Until 12:00
groupGroups: When booking more than 5 rooms, different policies and additional supplements may apply.
wifiInternet: WiFi is available in all areas and is free of charge.
local_parkingParking: Public parking is possible at a location nearby (reservation is not needed) and costs EUR 32 per day.
petsPets: Pets are allowed. Charges may be applicable.
child_friendlyChildren and extra bed policy:
  • Children of any age are allowed.
  • Children up to and including 3 years old stay for free when using an available cot.
  • Children up to and including 3 years old stay for free when using an existing bed.
  • Children from 4 years old to 15 years old stay for € 50 per person per night when using an existing bed.
  • Children from 4 years old to 15 years old stay for € 50 per person per night when using an available extra bed.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
FAQ about Tortue Hamburg
The fine print:

Please inform Tortue Hamburg in advance of your expected arrival time

You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation

Guests are required to show a photo identification and credit card upon check-in

Please note that all Special Requests are subject to availability and additional charges may apply

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19)

Please note that it is recommended to book a table in the restaurant in advance

Contact details can be found on the booking confirmation


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