Guests' reviews
Diana M. Joice | Dec 13, 2017
In general I'm against holding animals in an artificial surrounding. But this place is one of the best from what I can say. It's a great way to spend a day among animals we Europeans don't get to see live.
I also enjoy the aquarium and the planetarium. It's a place I like to go to if I want to calm my mind, even if it's an adventure for my children. The playground is great, the French fruits are crisp and when the weather plays along it's just good to be there.
Alexander Galkin | Feb 22, 2018
Aquarium is a nice place to spend your day during cold winter days and features both tropical host and fish tank. Not really crowded even during peak hours. Magnificent views with glass walls 8-10m high and 30-45m wide.
Stefan Hosemann | Dec 30, 2017
It was a really cools day with my family. Highlight was the Lemurs in the tropical house as well as the elephant feeding. The great thing about this park is the "openess"... It's a zoo without fences. The downside and that's why it gets only four stars, is the price. We had to pay 85 bucks for both, the zoo and the tropical house. That's too much for an average family to afford.
Gunnar Øyvin Fredrikson | Feb 3, 2018
Classic zoo experience with an added bonus for the cold season with several of the animals stabled inside making for å more personal meeting with many of the animals.
Peet Apiwat | Oct 25, 2017
A very great zoo. They are spacious and green. Super worth it for the price, there are many interesting and exotic animals. I really love the polar area, where they're not only informations about animal, but also scientific knowledge. Was once there on a rainy/shower day but yet still had a great time.
Berlin Bärchen | Mar 28, 2018
Relaxing, yet very interactive. Lots of hands on experiences for children. Plenty of open spaces. Animals seem happy and very well taken care of. I'm not usually a fan of zoos, but this was a great place for adults, kids and families. A must see if you're traveling through Hamburg.
Mirko Bozic | Apr 3, 2018
Beautifully designed, with many different areas and exotic animals. A touching backstory and Arctic world which is a must-see.
Emil Andreasson | Apr 14, 2018
A nice zoo, but a bit to expensive for my taste, especially the food and beverage in the park (close to €4 for 0,5l of water). Would have been great with more information in English. There's plenty of things, like feeding the animals, going on in the park at different times. We went with one kid, 5 years old and spend in total 6h including 45 min lunch and around 1,5 h in the aquarium.
Georgi Parvanov | May 1, 2018
One of the best zoo I have ever seen. Very green and nice place for relaxing walk between the animals. The odea of Mr. Hagenbeck to create a zoo without cages has changed the whole idea for a zoo. I can only recommend the place!
Hillary Murphy | Apr 13, 2018
Large zoo with a good selection of animals. The zoo is very clean and large. The animals look healthy and happy. There are many toilets, shops and options of food. There are carts to lug small children around and there is an aquarium which requires another ticket to enter. Keep an eye on closing times.
Гергана Първанова | Apr 19, 2018
It's just wonderful! Animals are so close to their real habitat and seem almost free.. and the kids playground is also great! Perfect place to spend the day!
Macedonia Is GREEK! | May 8, 2018
A magnificent place to visit! The feeling of being in sync with the nature is like no other! The place is clean and tidy and there are a lot of surprises hidden! The only major drawback is the proximity to the Airport of Hamburg... the noise coming from the airplanes taking off and landing can sometimes get annoying... a fantastic place nonetheless and highly recommended to anyone who plans to visit Hamburg!
Meike Raasche | May 9, 2018
Must do, if only to experience the sociable walruses!!
This zoo is very special, for its park like grounds and well worth a visit. If you are lucky, the walrus will play peek-a-boo with you. They have built a fantastic underground walk to meet with the arctic and antarctic animals close-up.
Wheelchairs available to rent for minimal fee, first come basis, unless reserved.
Georgi Parvanov | May 8, 2018
One of the best zoo I have ever seen. Very green and nice place for relaxing walk between the animals. The idea of Mr. Hagenbeck to create a zoo without cages has changed the whole idea for a zoo. I can only recommend the place!
Maria Sinclair | Jun 16, 2018
Fed some elephants..you can buy food from the zoo or not.
Saw an amazing performance by sealions. Walruses were really social.
Park laid out well.
Grounds are beautiful..everything close so not too much walking before you see the next animal.. Check out the penguin enclosure. So pretty, but cold.
€20 entry ticket for a single adult..
Only complaint. A couple of the animals didn't look well.
Nathan Fenlon | Jun 12, 2018
Overall a very good zoo with a great variety of animals with a clear system of exploration. You get to feed animals and get a much closer view of the animals than you would in most other zoos. The only issue is the price- it is very expensive. It would also be nicer if they didn't have toilet monitors who try to get you to make a donation every time you want to use the facilities. This may be a norm in Germany but from an outsider's perspective it is unsettling.
Hawkeye Steve | Jul 4, 2018
Excellent place for kids,families,tourists and anyone who just wants a day out to see the wildlife.Good entrance price and well worth the money to see the animals.
Highly recommend this place if in hamburg.
Mo | Aug 12, 2018
As always it was a lovely stay.
Most of the animals seemed healthy and happy. Especially the elephants with their "tiny" child were an eye catcher.
But also the park itself is beautiful. A lovely place to take a long walk through green trees on clean tracks.
There's enough places to rest if you're getting tired, playgrounds so the children won't get bored, kiosks for the hungry and toilets if you're in need.
The aquarium is lovely too, but the weather was too beautiful to stay inside for too long.
Glenda Mendieta | Aug 5, 2018
Visiting on a Sunday probably not the best idea, nonetheless it was great, not extremely crowed. There is a lot to see, very kid friendly, enough places to sit and have a pause. Layout works well to easily visit everything, plan a minimum of 4 hours if you take your time to learn about the species. Food available in most places, although mostly fast food. Still I don't get why the mountain goats have a better and bigger place than the lions. Prepare a long sleeve for the Pinguin area, is awesome but very cold. If you like birds get your binoculars for the aquarium. Also, don't forget to bring carrots (or veggies) for the elephants.
Nathanael Rowe | Aug 12, 2018
Such a lovely zoo!
The animals here have a lot of room to roam and they seem happy and healthy.
The animals are also really chill and especially the Turtles loved to be pet by humans. They came to the fence and waited for the humans to pet them. Super cute!
Also they had a small cuddly elephant baby!
Martin Lisowski | Jul 17, 2018
Great zoo, gets a bit crowded on the weekend. The tropical aquarium section is amazing. The fish tanks are huuuge.
The polar section is also unique in the presentation.
There is a nice terrace with tables and seating by one of the lakes where you can enjoy your own food.
saiFF | Aug 13, 2018
One of the best zoos I have been to. The staff are extremely friendly and helpful. All the animals were in good shape. Definitely one of the best places for kids to pet the animals and feed them.
