Sofitel Hangzhou Westlake

location_on Hangzhou, Shangcheng, 333 Westlake Avenue - View on Map


Set beside the beautiful West Lake, Sofitel Hangzhou Westlake features morden guestrooms with captivating views. It offers an indoor pool, a spa centre and 2 restaurants. Free WiFi access is available.



Sofitel Hangzhou Westlake's facilities

Most popular facilities
Physical distancing
  • Physical distancing rules followed
  • Cashless payment available
Reception services
  • Luggage storage
  • Express check-in/check-out
  • Private check-in/check-out
  • 24-hour front desk
  • Lockers
  • Concierge service
  • Newspapers
  • Currency exchange
  • Tour desk
  • Ticket service
  • ATM/cash machine on site
General
  • Private parking
  • Free parking
  • On-site parking
  • Parking
Entertainment and family services
  • Babysitting/child services
Food & Drink
  • Bar paid
  • Restaurant
  • BBQ facilities
  • Kid meals
  • Breakfast in the room
  • Room service
  • Special diet menus (on request)
Activities
  • Cycling
  • Happy hour
Food & drink safety
  • Food can be delivered to guest accommodation
  • Physical distancing in dining areas
  • Delivered food is securely covered
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
Pool and wellness
  • Fitness centre
  • Swimming Pool
  • Indoor pool (all year)
  • Indoor pool
  • Heated pool
  • Massage
  • Sauna
  • Spa and wellness centre
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Process in place to check health of guests
  • Access to health care professionals
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Face masks for guests available
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
Transport
  • Car hire
Miscellaneous
  • Designated smoking area
  • Air conditioning
  • Adult only
  • Heating
  • VIP room facilities
  • Facilities for disabled guests
  • Non-smoking rooms
  • Lift
Safety & security
  • CCTV in common areas
  • Fire extinguishers
  • Smoke alarms
  • Safety deposit box
  • CCTV outside property
  • 24-hour security
  • Security alarm
Cleanliness & disinfecting
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Use of cleaning chemicals that are effective against Coronavirus
  • Guest accommodation is disinfected between stays
Services
  • Internet services
Cleaning services
  • Ironing service
  • Daily housekeeping
  • Dry cleaning
  • Laundry
  • Shoeshine
Common areas
  • Sun terrace
  • Terrace
Business facilities
  • Fax/photocopying
  • Meeting/banquet facilities
  • Business centre
Bathroom
  • Toilet
  • Toilet paper
Spoken Languages
  • Chinese
  • English

4 reasons to choose Sofitel Hangzhou Westlake

Prices you can't beat!

Manage your booking online

Safe & secure checkout

English speaking staff


Good to know

work Check-in: From 14:00
Check-out: From 07:00 Until 12:00
groupGroups: When booking more than 7 rooms, different policies and additional supplements may apply.
wifiInternet: Wired internet is available in the hotel rooms and is free of charge.
local_parkingParking: Free private parking is possible on site (reservation is needed).
petsPets: Pets are not allowed.
child_friendlyChildren:
  • All children are welcome.
  • Up to two children under 12 years stay free of charge when using existing beds.
  • One child under 3 years stays free of charge in a child's cot/crib.
  • One older child or adult is charged CNY 334 per night in an extra bed.
  • The maximum number of extra beds in a room is 1.
  • The maximum number of total guests in a room is 4.
  • The maximum number of children's cots/cribs in a room is 1.
FAQ about Sofitel Hangzhou Westlake
The fine print:

Payment before arrival via bank transfer is required

The property will contact you after you book to provide instructions

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist

Guests are required to show a valid government-issued ID card or passport upon check-in


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