|Monday||Open 24 hours|
|Tuesday||Open 24 hours|
|Wednesday||Open 24 hours|
|Thursday||Open 24 hours|
|Friday||Open 24 hours|
|Saturday||Open 24 hours|
|Sunday||Open 24 hours|
Nice place but unfortunately the staff and service is terrible.they make you pay for eveything although we came here all inclusive.make sure you bring your iron otherwise you will end up paying to get your shirts ironed- proper money grabbers. definitely not a 5 star and if you're used to get that level of service then forget this place.
Total amateurism. This hotel is the worst run hotel I have ever stayed in. You pay for all-inclusive but quickly realize all the good things are extra. The indicated hours all wrong, they kicked us out of the children's pool which was full at 5pm when it was supposed to be open until 7.30 pm, waterpark closed every day between 1 and 2pm, you have to pay to get a towel, etc. The placr was run by teenagers that were everywhere but rarely helped. Rooms are OK. I would recommend to look elsewhere before staying here.
The food is the best part of the hotel. Everyone is nice and helpful. Rooms are very clean. We had a nice view. The food at night is not as good and lunch, and housekeeping enters your room a lot.
Had a great Holiday. Very friendly and helpful staff; special thanks to Yassine and Nadia for looking after us. Food was nice and with varieties at lunch and dinner time. Bar staff and all other staff were friendly, accommodating and helpful. .The only disappointment was our visit to SPA(over priced and poor service).
Rooms were lovely but the food in the hotel could have been better. Over all a decent experience. Lovely spa and lovely water park
Really luxurious hotel. The staff are super friendly and really try that you have a good time
The Hotel is not a 5 star hotel as it claims, how ever the services are adequately sufficient of quality. The restaurant is average, however if you really want to enjoy Moroccan cuisine, you will need to visit the locall restaurants. The aquapark is only open from April to October.
Great hotel. Cannot fault the staff / rooms / beds & pillows comfortable / entertainment / politeness / cleanliness & imaculate decor. Fantastic that towels changed every day and beds made each day. friendly staff. Pool areas & outside eating fabulous. Only drawback was that it was cold in reception and bar areas as we stayed mid December.
It was nice, but not 5 star worthy. Didn’t have any of the horrible experiences other guests seem to have had, but the place and the rooms especially are quite outdated to be 5star hotel level. Again, it wasn’t bad but it’s more a 3 maybe at most 4 star level place, and for that level it was pretty good.