Arrow on Swanston


location_on Melbourne, Carlton, 488 Swanston Street - View on Map

Located in the heart of Melbourne, Arrow on Swanston boasts an outdoor pool and a fitness centre. It is just 5 minutes' walk from Lygon Street and 10 minutes' walk from Chinatown and Queen Victoria Market. There are tram stops at your doorstep.

Arrow on Swanston's facilities

Most popular facilities
Safety features
  • Access to health care professionals
  • Staff follow all safety protocols as directed by local authorities
  • Thermometers for guests provided by property
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Hand sanitizer in guest accommodation and key areas
Business facilities
  • Meeting/banquet facilities
  • Fax/photocopying
  • Business centre
Cleanliness & disinfecting
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
  • Property is cleaned by professional cleaning companies
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
Reception services
  • 24-hour front desk
  • Tour desk
  • Lockers
  • Luggage storage
  • Invoice provided
  • Express check-in/check-out
  • Private parking
  • On-site parking
  • WiFi available in all areas
  • Parking
Food & Drink
  • Vending machine (snacks)
  • Special diet menus (on request)
  • Restaurant
  • Snack bar
  • Vending machine (drinks)
Pool and wellness
  • Outdoor pool
  • Swimming Pool
  • Sauna
  • Fitness centre
  • WiFi
  • Free WiFi
  • Internet services
  • Non-smoking rooms
  • Air conditioning
  • Non-smoking throughout
  • Lift
  • Facilities for disabled guests
  • Heating
  • Designated smoking area
  • Family rooms
  • Bridal suite
Safety & security
  • CCTV outside property
  • CCTV in common areas
  • Security alarm
  • Smoke alarms
  • 24-hour security
  • Fire extinguishers
Physical distancing
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
Common areas
  • Library
  • Shared lounge/TV area
  • Barber/beauty shop
  • Shops (on site)
  • Mini-market on site
Cleaning services
  • Laundry
  • Daily housekeeping
  • Private bathroom
Spoken Languages
  • Chinese
  • Japanese
  • Indonesian
  • Hindi
  • Spanish; Castilian
  • English

4 reasons to choose Arrow on Swanston

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available

Good to know

work Check-in: From 14:00
Check-out: From 08:00 Until 10:00
wifiInternet: WiFi is available in all areas and is free of charge.
local_parkingParking: Private parking is possible on site (reservation is not needed) and costs AUD 25 per day.
petsPets: Pets are not allowed.
  • All children are welcome.
  • 4 children under 18 years stay free of charge when using existing beds.
  • One child under 3 years is charged AUD 15 per night in a child's cot/crib.
  • There is no capacity for extra beds in the room.
  • The maximum number of total guests in a room is 5.
  • The maximum number of children's cots/cribs in a room is 1.
FAQ about Arrow on Swanston
The fine print:

Guests are required to show a photo identification and credit card upon check-in

Please note that all Special Requests are subject to availability and additional charges may apply

This property will not accommodate hen, stag or similar parties

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures

A damage deposit of AUD 100 is required on arrival

This will be collected by credit card

You should be reimbursed on check-out

Your deposit will be refunded in full via credit card, subject to an inspection of the property

Please note that there is a 1

5% charge when you pay with a Visa or Mastercard credit card

Please note that there is a 1

8% charge when you pay with an American Express or JCB credit card

Please note that there is a 3

8% charge when you pay with a Diners Club credit card

Please note check-in time is from 14

00 until 23:00

Guests arriving outside reception opening hours must contact the hotel prior to arrival using the contact details found on the booking confirmation, to receive late check-in instructions

Please note that this hotel requires a AUD 100 credit card pre-authorisation upon check in

If a valid credit card cannot be provided for authorisation purposes, please note that a AUD 100 bond from a debit card or cash payment will need to be provided on arrival

Please note parking is subject to availability and extra charges apply

Please note that all rooms are individually furnished and the photos are presented as a guide only

Upon arrival, guest will be required to sign a standard registration form and accept the terms and conditions therein for his/her stay

Hotel has the right to charge on nominated credit cards / bond that registered at check in for compensation after guests check out or before bond is refunded in the event of: 1) Any damage caused to hotel rooms during guests stay, including room structure, hotel furniture, etc

2) Any hotel properties have been removed from the rooms

3) Special cleaning required due to conditions of the room after check-out

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