The place looks good and has potential, but they have no clue what hospitality is. They add a 25% tax to the room rate without communicating this correctly. Therefore the quality/price ratio is very poor. We had rats and cockroaches in the room. Staff does not speak English. They don't sell water. They don't make you feel welcome at all. You can only pay by card when the manager is there, and that rarely happens. Again, it does have potential, they just have a long road ahead of them.