Orchid House Polanco

location_on Mexico City, Polanco, 76 Campos Elíseos - View on Map


Set in Mexico City, 600 metres from National Museum of Anthropology, Orchid House Polanco offers accommodation with a garden, private parking and a terrace. This 5-star hotel offers a 24-hour front desk, room service and free WiFi.



Orchid House Polanco's facilities

Most popular facilities
General
  • Parking
  • Private parking
Food & Drink
  • Room service
  • Breakfast in the room
  • Snack bar
Reception services
  • 24-hour front desk
  • Express check-in/check-out
  • Private check-in/check-out
  • Invoice provided
Common areas
  • Garden
  • Terrace
Miscellaneous
  • Non-smoking rooms
  • Air conditioning
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Safety deposit box
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Transport
  • Car hire
Cleaning services
  • Daily housekeeping
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Property is cleaned by professional cleaning companies
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
Bathroom
  • Private bathroom
Spoken Languages
  • Spanish; Castilian
  • English

4 reasons to choose Orchid House Polanco

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

workCheck in: From 15:00 Until 23:00
Check out: From 08:00 Until 12:00
wifiInternet: WiFi is available in public areas and is free of charge.
local_parkingParking: Private parking is possible at a location nearby (reservation is needed) and costs USD 7.15 per day.
petsPets: Pets are not allowed.
child_friendlyChildren and extra bed policy:
  • Children of any age are allowed.
  • Children up to and including 12 years old stay for free when using an existing bed.
  • No cots are available.
  • No extra beds are available.
FAQ about Orchid House Polanco
The fine print:

Please inform Orchid House Polanco in advance of your expected arrival time

You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation

Guests are required to show a photo identification and credit card upon check-in

Please note that all Special Requests are subject to availability and additional charges may apply

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19)

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

Due to Coronavirus (COVID-19), this property has reduced reception and service operating hours

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19)

We would like to inform that we are integrating new rooms and an Artist Residency towards the back of the hotel

It is important to highlight that this adaptation is happening outside the building in order to minimize dust that could affect daily operations

These modifications take place from 10am to 7pm, so your daily nocturnal rest at Orchid House is guaranteed

We would also like to communicate that our restaurant and rooms function in entire normality

This will finish at the end of April

(April 30th, 2020)

If you have any concerns or questions, please let us know


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