Crowne Plaza Nairobi Upper Hill, an IHG Hotel

location_on Nairobi, Upper Hill, Kenya Road, Upper Hill - View on Map


This elegant 4-star hotel features a heated outdoor pool, and is just 20 minutes away from Nairobi National Park. Guests can enjoy the on-site spa and sauna, or one of a range of massage services.



Crowne Plaza Nairobi Upper Hill, an IHG Hotel's facilities

Most popular facilities
General
  • Parking
  • Free parking paid
  • On-site parking
  • WiFi available in all areas
Food & Drink
  • Restaurant
  • Room service
  • Bar paid
  • BBQ facilities
  • Packed lunches
  • Snack bar
  • Special diet menus (on request)
  • Kid meals
  • Wine/champagne
  • Fruits
  • On-site coffee house
Business facilities
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Currency exchange paid
  • Tour desk
  • Luggage storage
  • Concierge service
  • Invoice provided
Pool and wellness
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Outdoor pool
  • Outdoor pool (all year)
  • Heated pool
  • Pool/beach towels
  • Shallow end
  • Sun loungers or beach chairs
  • Sun umbrellas
  • Fence around pool
  • Beauty Services
  • Facial treatments
  • Waxing services
  • Hair treatments
  • Manicure
  • Pedicure
  • Hair cut
  • Hair colouring
  • Hair styling
  • Body Treatments
  • Body scrub
  • Body wrap
  • Spa Facilities
  • Steam room
  • Spa lounge/relaxation area
  • Foot bath
  • Spa/wellness packages
  • Back massage
  • Neck massage
  • Foot massage
  • Head massage
  • Hand massage
  • Full body massage
  • Fitness
  • Fitness classes
  • Personal trainer
  • Fitness/spa locker rooms
  • Swimming pool
  • Swimming Pool
Common areas
  • Terrace
  • Sun terrace
  • Shared lounge/TV area
  • Outdoor furniture
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift paid
  • Soundproof rooms
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
  • Wheelchair accessible
  • Toilet with grab rails
  • Higher level toilet
  • Lower bathroom sink
  • Emergency cord in bathroom
  • Visual aids: Braille
  • Auditory guidance
Transport
  • Airport shuttle
  • Shuttle service (free)
  • Airport shuttle (additional charge)
  • Secured parking
  • Parking garage
  • Accessible parking
  • Airport pick up
  • Airport drop off
  • Shuttle service
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Trouser press
  • Daily housekeeping
Shops
  • Barber/beauty shop
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Smoke alarm
  • Fire extinguisher
  • Carbon monoxide detector
Entertainment and family services
  • Board games/puzzles
  • Kids' outdoor play equipment paid
Activities
  • Game drives
  • Aerobics
Cleanliness & disinfecting
  • Hand sanitiser
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Single-room air conditioning for guest accommodation
Bathroom
  • Shower
  • Bath
  • Hairdryer
  • Bathrobe
  • Free toiletries
  • Toilet
  • Private bathroom
  • Bath or shower
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
Room Amenities
  • Safety deposit box
  • Iron
  • Desk
  • Carpeted
  • Soundproofing
  • Wardrobe or closet
  • Socket near the bed
  • Adapter
  • Feather pillow
Services & Extras
  • Wake up service/Alarm clock
  • Wake-up service
  • Towels
Accessibility
  • Upper floors accessible by elevator
  • Walk-in shower
  • Accessible by lift
Spoken Languages
  • English

4 reasons to choose Crowne Plaza Nairobi Upper Hill, an IHG Hotel

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

workCheck in: From 14:00
Check out: Until 11:00
groupGroups: When booking more than 6 rooms, different policies and additional supplements may apply.
wifiInternet: WiFi is available in all areas and is free of charge.
local_parkingParking: Free public parking is possible on site (reservation is not needed).
petsPets: Pets are not allowed.
child_friendlyChildren and extra bed policy:
  • Children of any age are allowed.
  • Children up to and including 3 years old stay for US$0 per person per night when using an available cot.
  • Children up to and including 12 years old stay for US$0 per person per night when using an existing bed.
  • No extra beds are available.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
FAQ about Crowne Plaza Nairobi Upper Hill, an IHG Hotel
The fine print:

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist

Please inform Crowne Plaza Nairobi Upper Hill, an IHG Hotel in advance of your expected arrival time

You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19)

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas


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