|Monday||9:00 AM – 5:00 PM|
|Tuesday||9:00 AM – 5:00 PM|
|Wednesday||9:00 AM – 5:00 PM|
|Thursday||9:00 AM – 5:00 PM|
|Friday||9:00 AM – 5:00 PM|
|Saturday||9:00 AM – 5:00 PM|
The staff was very friendly and accommodating. Fantastic tour!
We knew we wanted a helicopter tour of New York and booked this in advance of our trip, unfortunately on the day we'd chosen Predient Trump was visiting so we had to reschedule. This was easy to do though and the day we went couldn't have been more ideal conditions. The pilot gave a good commentary throughout and all together we loved it. Very expensive but worth it in my opinion. Once in a lifetime opportunity!
Awesome experience, besides the fact that helicopters are awesome. It will also beat every skyscraper view.
A scam and a hoax: After paying $708 for the "DELUXE " tourist trip for two people, we get into a dwarf helicopter with capacity for 5 people and put us in the seats that looks backwards, they say it's to balance the aircraft. As a result of that, we go the whole trip looking backwards without being able to see anything that the pilot was informing during the flight, and in case that we see it, it's 20 or 30 seconds later than those who are looking forward. Also the seat is really uncomfortable, the space is minimal and you can't even move a foot. The journey that must have been wonderful turns into a mess because besides not enjoying you feel deceived and even dizzy from making the flight looking back and even more due to the turbulences. At no time they ask us or let you know it in advance and just give it to you when you are getting on board. They have better & bigger helicopters, but they just do not care about their customers satisfaction and they take bad decissions against their customers that only expects the best and that have paid for it. They only look for their profit and own benefit. When we landed we presented our complaint in the offices buy they pay absolutely no atention to our claims and they did not make the slightest case. As a final hoax, one of the employees, rudeness is allowed to say that it is the first time someone complains in his 20 years of service. Imagine that you buy some tickets and pay them well expensive, to see a show in front of the stage but they send you to the henhouse or as in this case, they give a table looking back: What would you say? We were not even ignored despite complaining with education and doing everything on the right way. BAd flight and bat customer service. We can't value them as a good tourist experience. We have been swindled and it is a shame that there is this type of business that take advantage of their customers in such a vile form , in the purest style of petty criminals. Look in another company because there are better ones and never agree to travel backwards because yo will regret.
NY Helicopter. Fantastic flight over NYC.
Much better than queuing for lifts
Six of us did the 25 minute grand helicopter tour, $2130 USD. This was my first time in helicopter, the rest of the group said other experiences had been better. I was frustrated with the experience before getting into helicopter. This company and several others share a small space at the downtown heliport. The small space was packed with tourists doing different tours, all of us waiting for our turn. We were told to arrive an hour early. This was an hour of being shuffled around like cattle with other tourists. It was confusing and put a damper on what we thought would be a special experience. Once in the helicopter, our pilot was polite and knowledgeable but took away from the magic by explaining he did this routine like 400 times a month and was a bit bored with it and wanted to quit. Based on the experience, I don't think the problem is the company. I think you will get a similar experience with all companies at this heliport. Take a helicopter ride in another city. New York is not the place.
Great Experience! I booked last minute. Like 10 hours in advance and it was a breeze! I went on this tour alone so i got to ride up front with the pilot. What a friendly guy! We even took a selfie together. I had and amazing experience. Very informative tour as well. Even though it was only 15 minutes it felt longer because of all the information he shared. I would definitely go back! Oh! And the staff also take photos of each passenger in front of the helicopter! I thought was a nice touch. And nothing was ever rushed. Just a tip. Get familiar with the area where the heliport terminal is before you book so you dont get lost or late for your reservation.
This was one of the best experiences I've ever had! First of all, this company is very well organized and has a wonderful and friendly staff. The pilot was extremely knowledgeable and flew the helicopter so expertly that I felt completely safe. I feel lucky and fortunate to have sat up front with him. Of course, the aerial views of Manhattan were spectacularly breathtaking. The entire experience was awesome.
LOVE helicopters and this was an amazing experience last September. Well worth it and didn't want to come down.
Fantastic. I booked a tour as a surprise for my mom for Mother’s Day. Everyone was friendly and helpful. They definitely have the process down, it was flawless! Great job.