Aloft London Excel

location_on London, Newham, One Eastern Gateway, Royal Victoria Dock - View on Map


Located in London's Dockland area, this hotel boasts direct access to the Excel International Exhibition and Convention Centre.



Aloft London Excel's facilities

Most popular facilities
General
  • Parking
  • Pets allowed
  • On-site parking
  • Private parking
Food & Drink
  • Tea/Coffee maker
  • Bottle of water
Business facilities
  • Meeting/banquet facilities
  • Business centre
Reception services
  • 24-hour front desk
  • Express check-in/check-out
Pool and wellness
  • Sauna
  • Fitness centre
  • Indoor pool
  • Indoor pool (all year)
  • Heated pool
  • Pool/beach towels
  • Swimming Pool
Common areas
  • Terrace
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Non-smoking throughout
  • Air conditioning
Cleaning services
  • Laundry
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Smoke alarm
Shops
  • Mini-market on site
Activities
  • Live music/performance
Cleanliness & disinfecting
  • Hand sanitiser
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Single-room air conditioning for guest accommodation
Bathroom
  • Shower
  • Hairdryer
  • Free toiletries
  • Private bathroom
  • Shampoo
  • Conditioner
Room Amenities
  • Safety deposit box
  • Air conditioning
  • Iron
  • Desk
  • Carpeted
  • Wardrobe or closet
  • Pool towels
  • Trash cans
  • Cribs
Media & Technology
  • TV
  • Flat-screen TV
Accessibility
  • Entire unit wheelchair accessible
  • Accessible by lift
Services & Extras
  • Key card access
Spoken Languages
  • English

4 reasons to choose Aloft London Excel

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

workCheck in: From 15:00
Check out: Until 12:00
groupGroups: When booking more than 9 rooms, different policies and additional supplements may apply.
wifiInternet: WiFi is available in the hotel rooms and is free of charge.
local_parkingParking: Private parking is possible on site (reservation is not needed) and costs GBP 16 per day.
petsPets: Pets are allowed. No extra charges.
child_friendlyChildren and extra bed policy:
  • Children of any age are allowed.
  • Children up to and including 2 years old stay for free when using an available cot.
  • Children up to and including 0 years old stay for free when using an existing bed.
  • People no matter the age stay for £30 per person per night when using an available extra bed.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
FAQ about Aloft London Excel
The fine print:

Guests are required to show a photo identification and credit card upon check-in

Please note that all Special Requests are subject to availability and additional charges may apply

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19)

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property currently isn't accepting guests from certain countries, during dates where such guidelines exist

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property can only accept bookings from essential workers/permitted travellers, during dates where such guidelines exist

Reasonable evidence must be provided on arrival

If it isn't provided, your booking will be cancelled on arrival

As a result of Coronavirus (COVID-19), this property has temporarily suspended its shuttle services

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist

Spa and gym facilities at this property are unavailable due to Coronavirus (COVID-19)

Due to Coronavirus (COVID-19), this property adheres to strict physical distancing measures

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size

Due to Coronavirus (COVID-19), wearing a face mask is mandatory in all indoor common areas

A damage deposit of GBP 25 is required on arrival

This will be collected by credit card

You should be reimbursed within 7 days of check-out

Your deposit will be refunded in full via credit card, subject to an inspection of the property

The credit card used at time of booking must be valid for the entire stay

Please present the credit card used to make your reservation upon check-in at the hotel

Please note that in the event that you cannot produce the same credit card, the hotel reserves the right to ask for an alternative method of payment

Credit/Debit Card Policy: Debit and Credit cards will be authorised at check-in for the amount of your stay, plus an amount to cover incidentals

The authorisation will hold the funds until check out, at which time the amount actually incurred during the stay will be charged

Authorised amounts may take up to 30 days after departure to be released by your bank or financial institution and the hotel will not be responsible for any resulting fees or charges

Payment Policy: Third Party Credit Card: Third party credit card forms are not accepted

Bank transfers and CHAPS payments are accepted

Please note that the hotel does not accept third party bookings paid by credit card: contact the hotel directly for information regarding bank transfers

Cheque: Banker cheques are not accepted

Traveller’s cheques are not accepted for payment or exchange

Guest must show valid passport for the transaction

Direct Bill: Direct billing is only available after approval of the credit manager

The company to be invoiced must fax an invoice request to the hotel and include the specific charges to be invoiced

Dogs weighing less than 40 pounds (18

14 kilograms) are allowed in guest rooms at no extra charge

Guide dogs are not subject to weight limits

A pet liability waiver must be signed upon arrival

A “pet in room” sign must be displayed on a guest room’s door

Dogs cannot be left alone in a guest room, must be leashed or muzzled in public areas, and are not allowed in food and drink venues

The hotel reserves the right to charge a guest’s credit card for additional cleaning and excessive damage caused by a dog


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