Grand Hyatt Playa del Carmen Resort

Resorts

location_on Playa del Carmen, Centro, 1a. Avenida esquina Calle 26, Colonia Centro - View on Map

phone Show phone

Offering 3 ocean-front outdoor pools and a spa and wellness centre with spectacular architecture resembling a Cenote, Grand Hyatt Playa del Carmen Resort is located in Mamita’s Beach.



Grand Hyatt Playa del Carmen Resort's facilities

Most popular facilities
General
  • Parking
  • Pets allowed
  • On-site parking
  • WiFi available in all areas
Food & Drink
  • Bottle of water
Business facilities
  • Meeting/banquet facilities
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Valet parking
  • Currency exchange
  • Tour desk
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Private check-in/check-out
Pool and wellness
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Hot tub/jacuzzi
  • Outdoor pool
  • Outdoor pool (all year)
  • Beachfront
  • Public Bath
  • Pool/beach towels
  • Swimming Pool
Common areas
  • Garden
  • Terrace
  • Games room
  • Sun terrace
  • Shared lounge/TV area
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Soundproof rooms
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
Transport
  • Airport shuttle
  • Car hire
Entertainment and family services
  • Babysitting/child services
  • Children's playground
  • Kids' club
  • Evening entertainment
  • Board games/puzzles
  • Indoor play area
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Trouser press
  • Daily housekeeping
Shops
  • Barber/beauty shop
  • Mini-market on site
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Safety deposit box
  • 24-hour security
  • Security alarm
  • Smoke alarms
  • CCTV in common areas
  • CCTV outside property
  • Fire extinguishers
Activities
  • Table tennis
  • Cycling
  • Diving
  • Snorkelling
  • Water sport facilities (on site)
  • Temporary art galleries
  • Bike tours
  • Themed dinner nights
  • Live music/performance
Cleanliness & disinfecting
  • Hand sanitiser
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Bathroom
  • Shower
  • Hairdryer
  • Bathrobe
  • Private bathroom
  • Slippers
  • Toilet paper
  • Shampoo
  • Conditioner
Room Amenities
  • Safety deposit box
  • Air conditioning
  • Iron
  • Seating Area
  • Fan
  • Tumble dryer
  • Wardrobe or closet
  • Pool towels
  • Trash cans
  • Socket near the bed
Media & Technology
  • TV
  • Telephone
Outdoor & View
  • Balcony
Services & Extras
  • Towels
  • Linen
  • Key card access
Spoken Languages
  • Spanish; Castilian
  • English

4 reasons to choose Grand Hyatt Playa del Carmen Resort

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

workCheck in: From 15:00
Check out: Until 12:00
groupGroups: When booking more than 10 rooms, different policies and additional supplements may apply.
wifiInternet: WiFi is available in all areas and is free of charge.
local_parkingParking: Public parking is possible on site (reservation is needed) and costs USD 20 per day.
petsPets: Pets are allowed on request. Charges may be applicable.
child_friendlyChildren and extra bed policy:
  • Children of any age are allowed.
  • Children up to and including 4 years old stay for free when using an existing bed.
  • No cots are available.
  • No extra beds are available.
FAQ about Grand Hyatt Playa del Carmen Resort
The fine print:

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19)

Guests are required to show a photo identification and credit card upon check-in

Please note that all Special Requests are subject to availability and additional charges may apply

Resort Fee includes: • In-room Nespresso machine and capsules with daily refill • Tea selection, replenished daily • 24h gym access (based on local regulations) • Daily children’s activities • Poolside flavoured water • Sunscreen & sunblock provided at the pool area • Mosquitoes repellent provided in the pool area and guest rooms • Poolside fruit treats, popsicles and cold facial towels • Outdoor movie night on Saturdays • Use of bicycles & helmets • Guided bicycle tours on Sundays (upon request) • Discount Kid’s Club access (one hour per kid, per stay at Tortuguita kids club activities change daily which may include cooking class, giant Jenga, Mr

Potato, Chuck O and piñata) • Daily adult resort classes (changes daily which may include cooking, massage, mixology, dance) • Daily movies at Hashtag Cinema (upon request) • Live music selected days • Premium WiFi


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