Moon Palace Cancun - All Inclusive

Resorts

location_on Cancún, Carretera Cancun-Chetumal Km 340 - View on Map


Moon Palace Cancun - All Inclusive is set in Cancun, steps from the beach and rooms include a 2-person spa bath. It features a full-service spa and a 27-hole golf course designed by Jack Nicklaus. Every room includes a flat-screen satellite TV.

At Moon Palace you'll find a simple elegance and hospitality from our staff that permeates everything during your stay with us. Have fun at 27-hole Jack Nicklaus Signature golf course, enjoy treatments in the luxurious Spa, party at NOIR Nightclub, and try your surfing skills with the Flowrider. We also have a Wired Teens Lounge, Sky Bar and a Playroom. Our awe all-inclusive includes luxurious rooms with double whirlpool tub in every room, private balcony and CHI bath amenities, international cuisine, including Mexican, American, Italian and Asian fare with no restrictions on buffet or a la carte restaurants, unlimited wine, Unlimited wine by the bottle from wineries from around the world; delicious snacks with gourmet Britt® Costa Rican coffee, Bigelow® teas or the drink of your choice, 24-Hour Room Service, wireless internet at no additional cost, unlimited long distance phone calls to the Continental US and Canada and within Mexico (certain restrictions apply), all taxes and gratuities and sensational entertainment.



Moon Palace Cancun - All Inclusive's facilities

Most popular facilities
General
  • Parking
  • Free parking
  • Private parking
Food & Drink
  • Minibar
  • Coffee machine
  • Wine or champagne
  • Bottle of water
  • Fruits
  • Chocolate or cookies
Business facilities
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Newspapers
  • Valet parking
  • Currency exchange
  • Tour desk
  • Ticket service
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
Activities
  • Tennis court
  • Golf course (within 3 km)
  • Billiards
  • Table tennis
  • Windsurfing
  • Cycling
  • Diving
  • Snorkelling
  • Mini golf
  • Water sport facilities (on site)
  • Bike tours
  • Happy hour
  • Tour or class about local culture
  • Live music/performance
  • Live sport events (broadcast)
Pool and wellness
  • Sauna
  • Fitness centre
  • Solarium
  • Spa and wellness centre
  • Massage
  • Hot tub/jacuzzi
  • Hammam
  • Outdoor pool
  • Private beach area
  • Outdoor pool (all year)
  • Beachfront
  • Open-air bath
  • Public Bath
  • Pool/beach towels
  • Swimming Pool
Common areas
  • Garden
  • Terrace
  • Games room
  • Chapel/shrine
  • Sun terrace
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • VIP room facilities
  • Bridal suite
  • Lift
  • Allergy-free room
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
Transport
  • Airport shuttle
  • Car hire
  • Shuttle service (additional charge)
Entertainment and family services
  • Babysitting/child services
  • Children's playground
  • Entertainment staff
  • Nightclub/DJ
  • Kids' club
  • Evening entertainment
  • Board games/puzzles
  • Books, DVDs, music for children
  • Indoor play area
  • Kids' outdoor play equipment
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Trouser press
  • Daily housekeeping
Shops
  • Barber/beauty shop
  • Gift shop
  • Shops (on site)
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Smoke alarm
Cleanliness & disinfecting
  • Hand sanitiser
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Bathroom
  • Shower
  • Bath
  • Hairdryer
  • Bathrobe
  • Spa bath
  • Free toiletries
  • Toilet
  • Private bathroom
  • Slippers
  • Bath or shower
  • Toilet paper
  • Toothbrush
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
Room Amenities
  • Safety deposit box
  • Air conditioning
  • Hot tub
  • Iron
  • Desk
  • Ironing facilities
  • Wardrobe or closet
Media & Technology
  • TV
  • Telephone
  • Radio
  • Satellite channels
  • Cable channels
  • Flat-screen TV
Services & Extras
  • Wake up service/Alarm clock
  • Wake-up service
  • Alarm clock
  • Towels
  • Linen
Spoken Languages
  • Russian
  • Portuguese
  • French
  • Spanish; Castilian
  • English

4 reasons to choose Moon Palace Cancun - All Inclusive

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

workCheck in: From 15:00
Check out: Until 12:00
wifiInternet: WiFi is available in public areas and is free of charge.
local_parkingParking: Free private parking is possible at a location nearby (reservation is not needed).
petsPets: Pets are not allowed.
child_friendlyChildren and extra bed policy:
  • Children of any age are allowed.
  • Children up to and including 17 years old stay for free when using an existing bed.
  • No cots are available.
  • No extra beds are available.
FAQ about Moon Palace Cancun - All Inclusive
The fine print:

Guests are required to show a photo identification and credit card upon check-in

Please note that all Special Requests are subject to availability and additional charges may apply

If a deposit cannot be charged to a guest's credit card, the property will call the guest directly to confirm the credit card information

Otherwise, the deposit may be charged upon check-in

Please note that shuttle service between sister properties of Palace resort is not included


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