Mercure Queenstown Resort

location_on Queenstown, Fern Hill, Sainsbury Road - View on Map


The Mercure Queenstown Resort is located on a vantage point overlooking the Remarkables Mountains and Lake Wakatipu. It features a seasonal outdoor pool, spa pools, a gym and a sauna.



Mercure Queenstown Resort's facilities

Most popular facilities
General
  • Parking
  • Free parking
  • On-site parking
  • Private parking
Food & Drink
  • Refrigerator
  • Wine or champagne
  • Bottle of water
  • Wine glasses
Business facilities
  • Meeting/banquet facilities
  • Business centre
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Newspapers
  • Express check-in/check-out
  • Currency exchange
  • Tour desk
  • Luggage storage
  • Concierge service
Pool and wellness
  • Sauna
  • Fitness centre
  • Hot tub/jacuzzi
  • Outdoor pool
  • Outdoor pool (all year)
  • Pool/beach towels
  • Swimming Pool
Common areas
  • Garden
  • Terrace
  • Sun terrace
  • Shared lounge/TV area
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • VIP room facilities
  • Bridal suite
  • Lift
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
Entertainment and family services
  • Babysitting/child services
  • Children television networks
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Daily housekeeping
Activities
  • Skiing
  • Canoeing
  • Hiking
  • Cycling
  • Bowling
  • Diving
  • Snorkelling
  • Mini golf
  • Ski storage
  • Walking tours
  • Bike tours
  • Happy hour
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Smoke alarm
Transport
  • Car hire
  • Shuttle service (additional charge)
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Shared stationery such as printed menus, magazines, pens, and paper removed
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Face masks for guests available
Physical distancing
  • Cashless payment available
  • Physical distancing rules followed
  • Mobile app for room service
  • Screens or physical barriers placed between staff and guests in appropriate areas
Bathroom
  • Shower
  • Hairdryer
  • Free toiletries
  • Toilet
  • Private bathroom
  • Toilet paper
  • Shampoo
  • Conditioner
  • Body soap
Room Amenities
  • Safety deposit box
  • Air conditioning
  • Iron
  • Desk
  • Ironing facilities
  • Heating
  • Carpeted
  • Wardrobe or closet
  • Clothes rack
  • Drying rack for clothing
  • Pool towels
  • Trash cans
  • Socket near the bed
Media & Technology
  • TV
  • Telephone
  • Radio
  • Satellite channels
  • Flat-screen TV
Services & Extras
  • Wake up service/Alarm clock
  • Wake-up service
  • Alarm clock
  • Towels
  • Linen
  • Key card access
Accessibility
  • Entire unit wheelchair accessible
  • Toilet with grab rails
  • Roll-in shower
  • Walk-in shower
  • Raised toilet
  • Lowered sink
  • Shower chair
  • Accessible by lift
Layout
  • Window
Spoken Languages
  • Portuguese
  • Korean
  • Japanese
  • Hindi
  • French
  • Spanish; Castilian
  • English

4 reasons to choose Mercure Queenstown Resort

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

workCheck in: From 14:00
Check out: Until 11:00
groupGroups: When booking more than 3 rooms, different policies and additional supplements may apply.
wifiInternet: WiFi is available in public areas and is free of charge.
local_parkingParking: Free private parking is possible on site (reservation is not needed).
petsPets: Pets are not allowed.
child_friendlyChildren and extra bed policy:
  • Children of any age are allowed.
  • Children up to and including 2 years old stay for free when using an available cot.
  • Children up to and including 15 years old stay for free when using an existing bed.
  • People no matter the age stay for NZD 40 per person per night when using an available extra bed.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
FAQ about Mercure Queenstown Resort
The fine print:

Food & beverage services at this property may be limited or unavailable due to Coronavirus (COVID-19)

Please inform Mercure Queenstown Resort in advance of your expected arrival time

You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation

Guests are required to show a photo identification and credit card upon check-in

Please note that all Special Requests are subject to availability and additional charges may apply

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

Due to Coronavirus (COVID-19), please ensure that you are only booking this property following the local government guidelines of the destination, including but not limited to the purpose of travel, and maximum allowed group size

A damage deposit of NZD 200 is required on arrival

This will be collected by credit card

You should be reimbursed on check-out

Your deposit will be refunded in full via credit card, subject to an inspection of the property

Please note that there is a 2% charge when you pay with a credit card


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