PREMIER SUITES Reading

Please inform PREMIER SUITES Reading in advance of your expected arrival time

You can use the Special Requests box when booking, or contact the property directly with the contact details provided in your confirmation

Guests are required to show a photo identification and credit card upon check-in

Please note that all Special Requests are subject to availability and additional charges may apply

In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist

This property will not accommodate hen, stag or similar parties

A damage deposit of GBP 250 is required on arrival

This will be collected by credit card

You should be reimbursed on check-out

Your deposit will be refunded in full via credit card, subject to an inspection of the property

• Reception opening hours are as follows: Monday & Friday 9:00am to 8:00pm, Tuesday – Thursday 9:00am – 6:00pm , Saturday 10:00am to 7:00pm and Sundays and Bank Holidays 11:00am to 5:00pm

• Upon confirmation of booking, PREMIER SUITES serviced apartments will forward their Standard Terms and Conditions and Important Property Information relating to your stay

Should you not receive this information within 24 hours of booking, please contact the apartments directly

• Please note that the full amount of the reservation is due at least 1 days prior to arrival

You will receive a secure link called SOTpay to complete your transaction with Visa or Mastercard

Due to security reasons this link can only be opened once and will expire after 24 hours

• Please inform us of your arrival time

If you are arriving outside of our reception opening hours you will be emailed self -check in instructions once you have paid

• Reservations for 3 or more rooms will be considered a group booking and separate terms and conditions apply

For these reservations, 50% deposit will be taken at the time of booking and full payment 28 days prior to arrival

This property will not accommodate hen, stag or similar parties

Please note, the underground car park facilities on Minster Street can only be accessed between 11:00 and 16:00 due to bus lane restrictions, please contact the property with your car details to obtain 24hr CCTV exemption

Parking spaces must be booked in advance , charged at £15 per night

• If you are arriving by taxi please note only black cabs have 24 hour access

Alternatively you would be dropped off a short walk away

Please contact the property for recommended airport taxi service

• Please note that all Special Requests are subject to availability, not guaranteed and additional charges may apply

• In response to Coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property

Pets are welcome for guests staying 28 nights or more, please note we charge £250 end of stay cleaning fee