phone 8 (812) 329-60-00
The Belmond Grand Hotel Europe (Russian: Гранд Отель Европа; known as Hotel Evropeiskaya during the Soviet period), is a five-star hotel on Arts Square in Saint Petersburg, Russia.
|Monday||Open 24 hours|
|Tuesday||Open 24 hours|
|Wednesday||Open 24 hours|
|Thursday||Open 24 hours|
|Friday||Open 24 hours|
|Saturday||Open 24 hours|
|Sunday||Open 24 hours|
The hotel will charge you for every little things. We had to wait over 15 minutes for the concierge to become available to answer our question. For every serve the hotel provided we got charged a service fee. I expected more from this hotel.
I stayed various times in the hotel. It's in a historic building, close to all landmarks. I especially cherished the breakfast that even had beef stroganoff. It was quite delicious that I would have it every morning on every trip : )
Great authentic hotel, great service and interactive reception for guests needs, rooms are old luxurious with replaceable colors
It is great property. Outstanding experience.
Beautiful rooms though the Talon Hotel is more sumptuous. The breakfast at the Belmond however is far superior to the Talon. The gym at the Talon is much larger and they have a full swimming pool but the Belmond is adequate. The staff at the Belmond however is much more courteous. The check in staff I believe her name was Ekaterina remembered my name for days after just a short 5 minute check in. The mezzanine cafe was incredibly kind to my kids and the hotel gave them teddy bears and free ice cream gift certificates. Despite no pool and a smaller gym and smaller rooms, the Belmond scores one more star than the Talon because of friendly/courteous/not at all snobby staff, phenomenal breakfast and super kid friendly!
This is the perfect place to stay. Right on the Nevsky Prospect and top notch service. 3 concierge desks with the most helpful young women. They arranged taxis in advance with the final cost and name of driver with plate number. Great water pressure and A/C. They should get rid of the impossibly high tub 2' in the air and have a walk-in shower. A most beautiful breakfast room with blini station, to boot.
The best place in Saint Petersburg. Real 5 star hotel. Fantastic breakfast offered. Madam Victoria did a great job providing us with a real Grand Hotel service in the morning. Rooms are having enough space and fabulous beds. Our stay was just great.
I'll just start with the fact that I absolutely love Belmond Grand. They staff are very cordial and friendly. Their suggestions are always spot on, though by this time I'm sure I've tried almost everything on their menu. Would definitely recommend everyone to try out this place.
The hotel is very well located, clean and courteous service. The only bad experience we had was the Mezzanine, unfortunately the girls don’t speak English, don’t even care to try, in my point of view kind of rude. Don’t even care for tip. Everything else is fantastic.
Hello everyone, I'm from the Netherlands and decided to stay in this hotel in the beautiful St. Petersburg for the time of the world Cup. This hotel have convenient location. Clean room with Bathrobe, Slippers, Hairdryer, cosmetics, coffee machine, small mini bar (superior room). Competent, quick staff. Very cozy cafe on the 2nd floor with a real fireplace and live music but expensive for me. The guide advised go to Katyusha and this place is really soaked in Russia really liked the place is really good and delicious cuisine. This plece was be near of me.The waiters know English so they talked without problems. I love this place and I love Russia very much