Pan Pacific Hanoi

location_on Hanoi, Ba Dinh, 1 Thanh Nien Road - View on Map


Soaring twenty floors above the city, Pan Pacific Hanoi offers views of the West Lake, Truc Bach Lake and Red River.



Pan Pacific Hanoi's facilities

Most popular facilities
General
  • Parking
  • Free parking
  • On-site parking
  • WiFi available in all areas
Food & Drink
  • Minibar
  • Electric kettle
  • Bottle of water
Business facilities
  • Meeting/banquet facilities
  • Fax/photocopying
Reception services
  • 24-hour front desk
  • Express check-in/check-out
  • Currency exchange
  • Tour desk
  • Luggage storage
  • ATM/cash machine on site
  • Concierge service
  • Private check-in/check-out
  • Invoice provided
Pool and wellness
  • Sauna
  • Fitness centre
  • Spa and wellness centre
  • Massage
  • Indoor pool
  • Outdoor pool
  • Outdoor pool (seasonal)
  • Indoor pool (all year)
  • Swimming Pool
Activities
  • Golf course (within 3 km)
  • Happy hour
  • Live music/performance
Common areas
  • Terrace
  • Library
  • Sun terrace
  • Shared lounge/TV area
Miscellaneous
  • Non-smoking rooms
  • Facilities for disabled guests
  • Family rooms
  • Lift
  • Soundproof rooms
  • Heating
  • Non-smoking throughout
  • Air conditioning
  • Designated smoking area
Entertainment and family services
  • Babysitting/child services
Cleaning services
  • Laundry
  • Dry cleaning
  • Ironing service
  • Trouser press
  • Daily housekeeping
Shops
  • Barber/beauty shop
Services
  • Internet services
  • WiFi
  • Free WiFi
Safety & security
  • Smoke alarm
Transport
  • Car hire
  • Shuttle service (additional charge)
Cleanliness & disinfecting
  • Use of cleaning chemicals that are effective against Coronavirus
  • Linens, towels and laundry washed in accordance with local authority guidelines
  • Guest accommodation is disinfected between stays
  • Guest accommodation sealed after cleaning
  • Guests have the option to cancel any cleaning services for their accommodation during their stay
Food & drink safety
  • Physical distancing in dining areas
  • Food can be delivered to guest accommodation
  • All plates, cutlery, glasses and other tableware have been sanitized
  • Breakfast takeaway containers
  • Delivered food is securely covered
Safety features
  • Staff follow all safety protocols as directed by local authorities
  • Hand sanitizer in guest accommodation and key areas
  • Process in place to check health of guests
  • First aid kit available
  • Access to health care professionals
  • Thermometers for guests provided by property
  • Face masks for guests available
Physical distancing
  • Contactless check-in/check-out
  • Physical distancing rules followed
Room Amenities
  • Safety deposit box
  • Air conditioning
  • Desk
  • Soundproofing
  • Wardrobe or closet
  • Heated pool
  • Trash cans
  • Socket near the bed
  • Feather pillow
Media & Technology
  • TV
  • Telephone
  • Satellite channels
  • Cable channels
  • Flat-screen TV
Bathroom
  • Hairdryer
  • Bathrobe
  • Free toiletries
  • Toilet
  • Slippers
  • Bath or shower
  • Toilet paper
  • Toothbrush
  • Shampoo
  • Conditioner
  • Body soap
  • Shower cap
Services & Extras
  • Wake up service/Alarm clock
  • Wake-up service
  • Towels
  • Key card access
Outdoor & View
  • View
Accessibility
  • Upper floors accessible by elevator
  • Entire unit wheelchair accessible
  • Accessible by lift
Spoken Languages
  • Vietnamese
  • Korean
  • Japanese
  • English

4 reasons to choose Pan Pacific Hanoi

Prices you can't beat!

Manage your booking online

Safe & secure checkout

Free wifi available


Good to know

workCheck in: From 14:00
Check out: Until 12:00
groupGroups: When booking more than 5 rooms, different policies and additional supplements may apply.
wifiInternet: WiFi is available in all areas and is free of charge.
local_parkingParking: Free public parking is possible on site (reservation is not needed).
petsPets: Pets are not allowed.
child_friendlyChildren and extra bed policy:
  • Children of any age are allowed.
  • Children up to and including 11 years old stay for free when using an existing bed.
  • Children up to and including 11 years old stay for VND 678,563 per person per night when using an available extra bed.
  • People 12 years old and over stay for VND 1,357,125 per person per night when using an available extra bed.
  • No cots are available.
  • Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
  • Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.
FAQ about Pan Pacific Hanoi
The fine print:

Due to Coronavirus (COVID-19), this property is taking steps to help protect the safety of guests and staff

Certain services and amenities may be reduced or unavailable as a result

In accordance with government guidelines to minimise transmission of the Coronavirus (COVID-19), this property may request additional documentation from guests to validate identity, travel itinerary and other relevant information, during dates where such guidelines exist

Please note that the name on the credit card used for the booking should correspond to the guest staying at the property

For reservations made by a third party, you will need to complete an authorisation form and present a copy of the person's ID and credit card

Extra beds are subject to availability upon check-in

Please note that Sofitel Plaza Hanoi has been rebranded to Pan Pacific Hanoi since 1 October 2016


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