When you think of a luxury Maui vacation this has to be the place you think of first. The staff here really know how to deliver the best customer service. Fairmont hotels are always great but this property is our favourite. The suites are spacious and provide all the amenities you would need and come with beautiful lanais to relax on. We highly recommend this property!!
Great vacation spot! Beautiful property, great customer service, and delicious food. The only issues I had was it took a long while for my bags to reach my room, and the service at one of the restaurants was ridiculously slow. Nonetheless, a vacation to remember.
The Fairmont is one of my favorite resorts down in Wailea. Lil more geared for adults as the pools go here so not so many screaming kids going down water slides at some of the other resorts. Very high end restaurants and other food and shop options give you many choices without leaving the location. I did see some run down carpet and a hallway we were in needing some paint but all in all a fine spot to enjoy a vacation!
The resort is stunning and the staff are friendly and helpful. The beach access is really nice and they offer free organic sunscreen and sun soothe lotion (in order to protect the reef from conventional sunblock). The landscaping is immaculately maintained and truly beautiful. The food prices are insanely high, but that is typical on resorts out here. Expect to spend $30 on a small pizza or $25 for a burger and fries.
My husband and I just got back from our honeymoon. We stayed at the Fairmont for 7 days. We loved it so much that we are talking about going back in six months. Rooms were good, pools were nice, and the beach was great. My favorite part of the Fairmont was the staff. Everyone was amazing! Housekeeping, concierges, front desk, drivers, bartenders, beach guys....literally everyone was awesome. Shoutouts to Vanessa at AMA, Arron at Luna, Kendra at the concierge's desk, and all the beach guys who set up chairs. They were all amazing. This resort has thought of everything to make your stay more comfortable. We especially loved the hospitality suite. We had to check out of the hotel on Monday but our flight was not until 9pm at night so the resort allowed us to stay and then use a compliantly hospitality suite where we could shower later before we left for our flight.
I stayed at this place for 4 days. The resort is really beautiful and the service is really good. I went to four seasons as well on that trip too but Fairmont steel the show for me. The breakfast was really good and the good thing is the pool remains open 24*7. Snorkeling gear are included in resort fee so don't forget to make use of them. The rooms are really huge and clean. They had mini refrigerator and microwave too. Will stay there again if get a chance to go to Maui again.
We are currently staying here and it is wonderful. The room is spacious and gorgeous, I will really miss the bath and shower and the bed and linens feel heavenly. Everything is a bit pricey of course but please remember it is a five star resort and it is Hawaii - almost everything has to be shipped here which increases the costs. We have used the free shuttle service and it was quick and easy. I especially want to thank April and Jessica at the spa for an excellent massage and facial, respectively. I left relaxed and rejuvenated. We came here due to a corporate retreat but would absolutely come back.
Wonderful resort. We really enjoyed Gary and the diving here. We saw Manta Rays, turtles, and plenty of tropical fish in their natural habitat. We also kayaked, paddle boarded, and loved the pools and swim up bar. Drinks are a little pricey. The rooms are suites and are very spacious. The beach is beautiful and easily accessible, with amazing views.
We ate at Nick's fish market. The food and staff were awesome! We made our reservation on the wrong day but they just moved it up and sat us right away. Beautiful views and again our team of servers were always on point and very pleasant.
THE BEST MAUI HAS TO OFFER — We come back to the Fairmont Kea Lani year after year and are never disappointed. Friendly staff who offer prompt and professional service. It’s nice to see the same staff each year and build the relationship with them. The new GM is very friendly and minor improvements amongst the resort are noticeable. Rooms are always cleaned well and the dining options are plentiful. Great beach and close to The Shops at Wailea. We will continue to stay here. We LOVE the Fairmont.